McDonald's — Restaurant in Commerce Charter Township

ZERO STARS, I did not forget to check. Look at the reviews-this owner has a problem with this store. What will they do about it? The incompetency and laziness and disrespect of this catastrophe of a store was quite evident the other night making me late for an appointment to pick someone up. I wasn't going to give up my $21 in food for my grandson and I and no one should have to wait 25 minutes for food because of ignorant and ineffective employees who could care less about how they present themselves and treat customers. The rudest of them was the guy who looked unkempt, like he just woke up from a nap, even had an aura of an attitude as such, but the manager who would not present herself, she provided me with cold, sloppy food in a bag crinkled up (later to be an incomplete order) and slammed down an my Blue Freeze drink thereby in which the drink went all over my food bag as well onto the counter and onto my hand. The manager came back with another one, this time also overflowing-you just could not make this experience up or any worse. The owner needs to clean house with this group of unhappy, no care type employees. Avoid this place, I'm sure not all instances are as such as mine, but even one time is not acceptable especially with the current prices at McDonalds. Oh and by the way you smirking young man, don't worry, I don't need the name of the manager if you think it so important not to tell me, but please do your employer a favor and show up to work looking somewhat respectable. Conduct yourself in a manner that you can be proud of, not one that offends and disrespects our customers. Not the way you looked and conducted yourself that night. You want to wait almost a half-hour for cold, nasty, improperly prepared and food spilling all over. Oh, and check the order before issuing, it's not really that difficult or it at least should not be. No worries, the store on Cooley Lake is much better managed with employees conducting themselves...

This is probably the fourth maybe fifth time what time completely messing up my order my child has eating disabilities and only will eat fries and nuggets for them to give me half of my order what I pay for through Uber eats is ridiculous and then you call them and tell them your problem being the customer and they literally think it's a joke they literally laugh and it's hilarious to them that my kid goes without because they can't do their job correctly they literally tell me I need to contact Uber eats because they cannot do their job if you can't put food in a bag you need to find a different job this McDonald's is a joke and has been for a long time the manager there the girl is very disrespectful very disrespectful does it take no consideration at all to her customers she needs to be fired and I will do everything I can to make it happen I cannot believe the way she treats people well that's not my problem you need to contact Uber eats it's exactly what she told me I am beyond mad and upset at the outcome because let me tell you something Uber eats does not refund you for all your mess ups you only get two refunds so how is that right you...

Stopped in for breakfast before work at 720am. I decided to go in instead of the drive thru which had a work truck with a large trailer on it blocking most of the lane. Big mistake. I walked in and no one acknowledged me until I said excuse me can I order. The young lady said I'll be with you in a moment to which I said sure take your time. Again a big mistake. After listening to the whole song of boot shooting boogie and watching 7 vehicles pass through the drive thru I heard the employees talking about how Jackie liked the amount of staff they had recently but how unrealistic it was to have. I had at this point asked loudly if I could place my order and I was either ignored or not heard due to their conversation. It's McDonald's I know but there is no sense of doing anything but going through the motions and not caring at all for anything but the beeping screen and small talk between employees. Don't bother going here during any busy drive thru time. You'll be late for work and hungry because they aren't awake enough to pay attention to the customer they asked to wait while they gossip and deal with...