I was bitter about my first experience. Order placed online at 1 pm. for a 5 pm. pick-up. We arrived almost an hour early as our previous appts and tasks were completed. We waited, and it dawned on me to call and see if they could push my order up. As it was Super Bowl sunday 2025, I understood that it was a long shot. The kid that answered the phone was professional and stated they were, in fact, busy. 5:00 came and went. I was told 15 more minutes. Which sucked because people who dined in had their order and were eating whilst i am still awaiting my order.
Now, I get my 2 pies. One was soggy due to the tomatoes not being stripped of the innards. I get it, Americans that don't know any better. If this had occurred in Europe, the chef would have been skinned and put on a spit.
Then my pie, pepperoni, mushroom, and onion. Plenty of pepperoni, very very, VERY, petite mushrooms that were scattered and the onion, nowhere to be seen. I went to the counter and asked for a side of onion.
The floor hardsurface and carpeting was dirty, and the jars and napkins dispenser were nasty. These should be cleaned. All the kids in the back were socializing, one chick through trash in a can, push the contents down, and went about prepping.... all with the same gloves. NASTY.
Despite the issues, my pie was good. Thick crust, but good. Ingredients were very good. Not cheap. Hardly any grease from cheap cheeses and pepperoni. I enjoyed the pie
I hope next time, it will be better. I will...
Read moreIt's a hit or miss. Yesterday, we ordered a veggie pizza. I was at the establishment and requested specifically to exclude jalapeños (due to my allergies and sensitivities to jalapeños); add pineapples and dried tomatoes. They did everything to the contrary I requested except added the pineapples correctly. (I didn't know until I returned home.)
The estimated time for it to be ready, I was told it will take 20-25 minutes. They were good on timing. When I arrived home and opened the pizza box, I was disappointed that my order was botched as described in the first paragraph. To add insults to injury, it was undercooked. (Happy 2021!) 😁
My wife and I painstakingly picked out all of the jalapeños and we baked the pizza in our oven at 350° for about 15 minutes.
I would recommend that you open and inspect everything to ensure your order is correct. I normally would go online and order the "make your own pizza" which 95% of the time, they would get it right.
I understand it's not a perfect world, but simple instructions shouldn't be too difficult to follow ---- particularly when the person who took, wrote, and reconfirmed verbally my order; one would expect everything would be correct. There has to be a better QC system in place.
I love Dion's and would still...
Read moreIf you’re from or have resided in New Mexico then you know about Dion’s. Being able to have this home treat here in Colorado is amazing. The pizza is fresh every time and the employees are always friendly.
My main staples are the 505 pizza (pepperoni and green chile) and the Duke City (turkey and green chile with cheddar cheese and no sauce!). I always have to pick up a bottle or two of their ranch dressing to keep at my place because it is truly the best.
I have introduced multiple people to Dion’s and everyone has the same reaction- they love it!!
I usually order online and pick up through their drive through- super simple process and easy to customize the pizzas if you desire. They are not priced in the same range as national chain pizza places but it doesn’t matter because their quality is top notch. Also their green chile is perfectly spicy in all the right ways and hits the spot when I’m homesick for New Mexico.
I would post pictures of the pizzas, maybe in an update later but they get devoured so quickly before I even remember to take a pic.
Thanks Dion’s for keeping it real and staying authentic. Please add more locations...
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