Wendy's — Restaurant in Commerce City

I RARELY leave reviews but this place made me very upset. This place cannot handle the volume of customers in the evening.. I usually go through the drive thru but there were about 8 cars in line so I decided to go inside. I’m the only one in line and the manager asks me to wait a minute. I said no problem but after 5 minutes of watching the manager and the others only help the drive thru customers, I asked if I could be helped. People were now gathering in line inside. She finally came to help me and I ordered a very simple Biggie Bag order for my kids. I waited inside for over 16 mins before they even looked my way. I watched them clear out over 12 drive thru orders before I got upset and let them know how I felt. When I made it known about my order, the young girl said oh, you had the Biggie Bag and started to put my order together. I was furious and All they said was we’re sorry. Customer...

This Wendy's has service issues. Whoever is doing the training is not adequate. And the attitude of the people working the windows, both at the 1st and 2nd, have attitude issues when you expect things to be right. And I don't yell, I don't demand or demean, butbI will stand by my order that I paid for. I've had cashiers keep change assuming I didn't want my five cents, and then slam the change in my hand when I wouldn't pull forward until I got it. The breakfast crew got very salty with me when they litterly got every sandwhich wrong and I had to keep telling them what was expected even though they were holding the dang receipt. I'll tell ya, this is the case of too big to fail in an area that has to little options, otherwise this location would...

I ordered a combo #1 double.My burger had no lettuce my Dr pepper was flat no carbonation at all, as I approached window to pay I noticed employee Page handing money to customer with her gloves on then proceeded to take lids out of packages and restock them touching them with her dirty gloves and filling up drinks snapping lids on with the same gloves that she counted money with, she told me that's how they do it here. I called the store manager, Clayton told me that covid 19 is not transferred that way so I asked him if someone had coughed or sneezed on the money could I contract it then? He stated yes, so I suggested one employee should work register only. I guess didn't like that so he rudely hung up on me. Very poor service in...