Concord Tap House — Restaurant in Concord

Really wanna like this place but they keep providing reasons to scare me off. First off, the beer selection is always decent. 24 taps with a rotating selection of quality craft beers plus an assortment of cans to go. However, the food is mediocre and overpriced with few reasonable options if you’re flying solo. Draft beers are 10-15% more expensive than competitors but you may be able to retrieve a portion of that back by way of their loyalty rewards program which provides a $10 credit for every $100 spent. Which, in turn, also exposes you to risk of marketing pundits and identify theft via CashApp, which they’re apparently linked up with. For a place that serves food, the restrooms are terribly filthy, and consistently look as if they haven’t been dusted in months. Hanging lamps block the view to the two big screen TVs from multiple angles, which can be frustrating if you’re trying to watch a big game. And if you sit at the bar, beware the wood “crown molding” that run vertically on the bar wall near your legs. I’ve departed my seat numerous times grimacing in agony after either of my knees were introduced to their protruding 90 degree edges. With the exception of Zimms (as the regulars and his coworkers refer to him by), who has consistently serviced his customers at an upbeat and professional manner, the bar staff are often caught up in their own chit chat and shenanigans, oblivious to the empty beer and wine glasses in front of still thirsty customers and new customers forming a line at the register. And even if you place a napkin over your beer while you head to the restroom for a few short minutes (as they seldom have coasters), don’t be too surprised to find your seat taken over by someone else, as the bar staff apparently won’t advocate on your behalf regardless of the half glass of beer still sitting there. There’s a chance I may still drop in here from time to time, but given their plaguing issues, it certainly won’t be my...

I was looking for a taproom near my home to hopefully enjoy a few beers and a burger. I showed up to this place at 2:58pm with my dog, and ordered a beer from a bartender that was not chatty or provided much opportunity to talk. I asked how was his day and he replied "you are the first customer so hopefully. It will be a good day". I ordered a beer and a burger, and sat outside with my dog. The bartender had informed me to put my number on the table and the server would find me, 53 minutes later, my burger never showed up so I went to the bar and informed the bartender please charge me for the beer only because my burger never came out. He looked at me and proceeded to charge me for one beer and a burger, I told him one more time my burger was never served. He looked a bit confused and asked me if I wanted to have the burger to-go. My reply was simple "no, just charge me one beer" he said I should have told him earlier about my burger, why would I have to get up from my chair and enquire about the food I ordered? I just told him one more time, just charge me for the beer. He charged me for the beer and I left.

I DO NOT recommend this establishment. For 30 seconds I questioned myself, did I say something wrong? Was I rude? after 30 seconds went by I realized, it was not my doing and left. Extremely poor customer service.

If you want to have a bad time and leave hungry them go to this place, you will be...

It was ok. Good selection of beers, a couple ciders. I had a cider which was really tasty. The service however was strange to say the least. Nobody greeted us, the 3 bartender's just kind of stared at us until we walked up to the bar. The thing is it's got a traditional bar area but with tables around it inside like a restaurant and an outside patio. We had wanted to sit outside and weren't sure how exactly that worked but apparently you have to go up to the bar to place any order no matter where you choose to sit. Definitely got a vibe you had to be a local to recieve good service. When we walked in one girl was in the table area and just looked at us and didn't say anything like telling us to order at the bar. I finally just walked up to the bar to order and got passed off to another bartender so the first bartender could tell a story to some other patrons... Anyways we ordered the sampler platter for some snacks. It was huge but very obviously just frozen items placed in the deep fryer together that somehow took 20 minutes. Wings were dry. "Lumpia" was most definitely not lumpia but just spring rolls. And the corn dots were ok, but when they started to cool down the sugar inside hardened and it became very grainy and sugary. And all of this isn't counting the super drunk guy basically yelling the whole time on the patio who walked to the outside of the patio to smoke a cigarette. Definitely won't be...