Little Caesars Pizza — Restaurant in Concord

I went to this location and ordered a pepperoni pizza and cheese bread my total came to 13.14 I swiped my card and the Young lady told me it didn't go through on her end after I seen the money leave my card so she suggested that I swipe my card once more I did just that and my money left my card again I then asked the lady if it's not going through then why is my card saying payment approved and have went through she easily got annoyed and quickly said you have to deal with your bank I then was nice enough to say can you use your other register and try it when she changed registers she then said it went through I orderd the same exact order which was a pizza and cheese bread but this time added marinara sauce and it came up to 10.00 so i then asked her well how now its 10 and not the 13.14 like the first two times she stated she didn't know with a very nasty attitude i then asked could ahe print me something showing where the first two transactions didn't go through she said she couldn't do that i said whats you name she said i cany tell you that i said well can I at least get corporate number she stated I can't do that when I said well then Im just going to call the police she then said my name is FURN I stayed outside called my bank and asked did they see two missing transactions they stated yes and where and what time the bank called on three way to receive the transaction number the young lady hung up on the bank I then returned back inside the store a young lady name Adrianna was able to help me with reciveing the transaction number and also the information from the two transactions that the first young swore she count give me. The way I was treated and talked to from the first lady was so unprofessional the lack of knowledge she had not to be able to give a buying customer information that was needed to verify if my transaction was approved or denied made me feel as if she had something to hide to top it off she hung up on my bank when they also tried to confirm the information that was needed to verify where my money went today was the most unprofessional situation I've ever dealt with while receiving customer service never again will I ever go to this location unless a change with employment now the Adrianna lady with the dread locs was beyond amazing with helping me with transaction numbers and she gave amazing customer service she need to definitely be manager she went above and beyond I was then able to successfully give my bank the information that they asked for whwn they were hung up on.

All I can say is...

Update: editing this review because this place has changed so much. We EXPECT issues with our orders now - that's how reliably disappointing it is. We're shocked when everything comes out right, it's like a special treat. Everything from the 50/50 Slices N Stix being more like 70/30, to pizzas being partially raw (this is not an exaggeration, I mean like raw dough that's stretchy and wet), to employees sitting on a counter near the back copping an attitude because they forgot to give me the sauce I ordered and had to walk 5 feet from where they were standing to hand it to me from under the counter... I've tried to call this location numerous times on a couple of occasions where the food was unacceptably bad, and not once to this day has anyone ever answered it. On one night in particular, I called 6 or 7 times over the course of an hour, 2 hours before they close, and nothing. There are some nice kids who work here sometimes, but generally speaking, the food is always bad unless it's of the Hot N Ready variety; which is very rarely what we get. Sad, this place had a great overhaul and restaffing some years ago and became a family favorite. Now it's a reluctant last resort.

Always a bunch of very young looking kids working there, like highschool-aged, but boy do they hustle! The food is always good and if it's not hot n' ready when you walk in, they bake one...

Pizza and food from this location are usually great....not sure what happened this time....ordered an extra deep deep dish stuffed crust pizza as usual but something was off this time....when I picked up the box it was heavy definitely heavier than usual....I opened the box pizza looked great so I went on to work.....I heated up a piece in the air fryer at work for 5 mins and it was sizzling....I took a bite and got a doughy uncooked taste I touched the center and got uncooked dough on my finger.....so I heated it up another 3 mins which helped but there seemed to be a lot of cheese in the middle as well I got a mouth full of cheese and dough....not sure if they added extra dough or put cheese in the center or what but it definitely needed to be cooked more....I'm thinking maybe a new person made the pizza or they weren't experienced in making this type of pizza but it wasn't right..... Got another Crazy Stuffed Crust Deep Deep Dish pizza 🍕 today and it was cooked...