Let me start this promo off by saying I've lived in Acton my entire life and I have NEVER liked this place. Always full of pretentious and stuck up people who think that they're better than everyone else in a terrible location to boot.

Well guess what, my mom loves coming here because she doesn't drink coffee and they have a few other options including chai latte. Sure mom, whatever you want even though this place sucks lol. I put in an order for us this morning at 9:56 for two drinks and we live down the street so I got there at 10 thinking it would be close to done.

This place doesn't start making your drink until the estimated pickup time on the label apparently. Why on earth did you estimate a 30 minute pickup for 10:26 for two drinks when you weren't even remotely busy? You clearly saw me there for 40 minutes waiting for an order while people just waltzed in, ordered and got their order before I did. You didn't think to ask me what I was there waiting for?

Here's the cherry on top. When my drinks were finally ready at 10:41, I mentioned I had been there since 10. "Your pickup time was 10:26". Yeah and it's 10:41 and it just got handed to me. 15 minutes later than the estimate that was already 20 minutes overestimated to begin with. Beyond obnoxious and inconsiderate of you to say

I can't stand this place. I seriously can't. Never again. I could have ordered at every Dunks in Acton, stopped at Mickey D's for a McMuffin and gotten back to my house before you finished my order today. Inexcusable