A Roach in My son’s ice cream! My son picked marble slab to get ice cream. We had never been and it had great reviews so we stopped. He wanted 1 of every 22 flavors and the associate was kind and helpful. When she scooped the last scoop my son said there was a bug in the ice cream. I thought because it was black cherry it was a pick. I was mistaken, it was a roach. We pointed it out, the associate seem upset. She apologized and took that scoop off. I thought ok she’ll give a discount or offer new ice cream, NOPE! No discount and my son was given that Ice Cream. I have to say I will never be back, I would definitely never recommend Marble...
Read moreBEWARE COCKROACHES!!! It’s been a while since I posted reviews on Google, but this store makes me to write a review. We visited this place yesterday as my kids wanted. We ordered two small cups, and after I finished payment, my wife pointed and whispered to me that she saw a cockroach near the topping-marble station - WT…there was…but it quickly went inside and disappeared when I tried to take a picture. So, while my kids eating ice cream, we carefully looked around the store if there were more cockroaches and found many (plz see pics and videos). It was...
Read moreOnline it says that they close at 10:30 and we walked in around 8:45 so they yelled at us telling us to leave because they closed at 9. It wasn’t a problem and we told them that we could leave but they told us it would be fine. We got in line and they rolled their eyes at us, made rude comments and made it clear that they didn’t want us to be here. If you don’t want people to walk in at close, change the time online. The customer service was horrible and it was not a friendly...
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