Cali Coffee — Restaurant in Cooper City

This location is disappointing, it’s close and convenient for me but I’ve gone numerous times and left with an order missing added on, paid extras.

I keep trying to give them the benefit of the doubt but after today I won’t be going to this location — one of the employees today who I’ve seen before isn’t too friendly, she never asks for your phone number because I do accrue points from the other locations.. it’s just frustrating. If you have the time to travel to Cooper City or Miramar I’d go to those locations...

I was having an extremely rough morning, and had already had two emotional breakdowns before heading out to do what I needed to do. Thankfully where I needed to go in Cooper City was right next to a Cali coffee, and not only make my day, but 100% every single person working there made my day so much better. I went from thinking that moving my apartment by myself, was going to be an impossible task, to getting the encouragement and support that I needed from the wonderful women at a coffee place. So...

Placed an order on their WEBSITE, I go to pick up the drinks and I’m told there’s no way I placed an order on their site. I explain, and showed the team member my order that I paid for and she continues to argue with me that it’s impossible that I ordered a pick up on their site. She tells me I need to get out the car (I’m with my 3 kids- hence the drive thru) to go to the front window. Such an inconvenience and no apology. Not a pleasant experience you would...