Dunkin' — Restaurant in Cooper City

I was at the Dunkin’ Donuts on griffin road in Cooper City at 6:00pm on Saturday June 7th. The place was empty, there was no one else their but me and my girlfriend- meaning no rush and time to do my order.The worker asked what I’d like to order and I asked for a medium refresher in order to get the promotion. She put in a small making me pay more- I originally wanted to use my gift card which I would have been able to if she listened to me correctly or told my order back at me butt no. I had to use my cash which I did not want to. And I told her I asked for a medium and if she could please fix it. Instead she said “no I’m already making the small cant change it now” so not only did she get my drink size wrong but she also wasted my money and refused to fix the problem, which could have been easily solved but instead she decided to waste my time, money and...

Normally I'm patient because I know mornings can be hectic especially when ordering food, however there are some days you can't just brush it off. Lately, despite placing my order 10 to 12 minutes before arriving, with food, it's not ready. People who walk in are leaving before on the go orders. The worse day is Wednesdays, seems the manager isn't there and you can definitely tell the difference in service & speed. Today was just unacceptable, multiple on the go orders were incomplete leaving us waiting im store for than 15 minutes. Convenience is essential and makes a world of a difference when you're trying to get the day going with a nice breakfast. I enjoy coming to this location and hope...

Ordered a simple frozen coffee. 20 mins later I got a coffee syrup cup of mess. I asked them to please remake it. Well that was a mistake. She tried to modify it with more coffee syrup dumped in the top and lid put back on. Didn’t even stir it. I asked if she could put it back in to the blender and got nothing but a very nasty attitude. I asked if she could put it back in the blender and got nothing but a very nasty attitude. I Have been going to this Dunkin’ Donuts for four years and I have had no problems. I will never go back there again. Very poor service Quality is very poor At this Dunkin’ Donuts the customer is never right in fact you’re absolutely wrong and if you don’t like it...