Firehouse Subs Coppell Denton Tap — Restaurant in Coppell

Stopped by here on my lunch break, got two meatball subs to go. When they called my name, the staff member handed me the bag with the subs leaning straight up and down, not flat, a lil weird I was thinking I was thinking at the time.

I get home, my wife and I open our sandwich containers and sure enough, the worker packed both sandwiches upside down as well in the bag and now all the cheese on both sandwiches are now stuck to the container and the paper in the container.

We now have two meatball sandwiches with no cheese because the cheese was either stuck to the container/paper or it had container fibers stuck to it. Not a bad lunch for $20 I guess.

Wish I wasn’t at work so I could have taken the food back for a refund. Photos are attached for the manager’s, owner’s, & other’s...

I ordered an online sandwich and half way upon eating something stabbed my tooth and I pulled out an entire bread tab out of my mouth. Absolutely disgusting and my tooth hurt for a week after biting into this. I reached out to their customer service number and they assured me someone from the store would reach out… two weeks pass no word. I reach out again, corporate assured me someone from this store would be reach to me and they would move it up to importance. It’s now been two months with no word. I will never eat here again....

🤸🏻‍♂️🤸🏻‍♂️🤸🏻‍♂️ Omg this is the best location I have ever been to I love this location I love that the ladies and workers keep the customers hot sub sandwiches hot and warm for customers to pick up they keep the sandwiches warm on the warmer and not just sitting on the shelf waiting for customers to pick up 🥰🥰❤️❤️ I was 30 minutes late picking up my hot sub sandwich it was hot and warm for me 🥰🥰🥰❤️❤️ you guys are amazing ❤️ I will be buying my sandwiches a lot more now at...