Starbucks Coffee Company — Restaurant in Coralville

Dear Starbucks Team,

I want to sincerely thank the entire team who worked last night (04/04/2025). Your kindness and exceptional service truly made my day.

Yesterday was incredibly difficult for me. Due to waiting on important packages that required a signature, I was unable to leave my home, and a GrubHub delivery I was relying on unfortunately never arrived. I hadn’t eaten all day and was feeling very distressed by the time I came into your store.

The compassion and generosity shown by your baristas went above and beyond what I ever expected. Their kindness turned a tough day into something memorable, and I genuinely appreciate everything they did to help me. They truly deserve recognition—and a raise—for the care they provide.

Thank you again for being a bright spot during a...

Went through the drive through and the manager named kat was working it. She was incredibly rude! My drink was nasty too. She didn’t say a word to me in the drive thru besides getting my order which I’m surprised she even got right. She handed me my change and drink and slammed the door in my face as I was trying to say thank you!!! Beyond disgusted I will be taking my business to the...

This is one of those stores where the baristas hate the customers. They skimp on customizations, such as light ice, and REGULARLY forget non-dairy substitutions.

Dear baristas, my lactose intolerance is in no way an attempt to "swindle" the company or you personally. Please just put the right milk in.

Signed, a customer who tips every time and never...