Folktale Coffee & Bakehouse — Restaurant in Corbin

I know many reviewers rave about this shop. I don't want to be dismissive of those people (I really, really want to love it), but this place sort of sucks from my experience.

I've probably been in there half a dozen times and I've yet to leave with a single positive ancedote. It's usually pretty early in the morning, with only one person working the front--always the same person so far, in fact--when I come in. I don't expect much, as most people aren't their best selves so early, but not once has this employee been kind or helpful. It takes forever to order even though no one else is there. You aren't greeted with a smile. Nor is there a "you're welcome" or "have a nice day," which is rather uncommon in and of itself in the south. Needless to say, it's not the friendliest place

All of that could be overlooked if the coffee and tea actually lived up to the hype, but it most certainly does not (again, in my experience). For example, The last time I was there, I ordered a chai latte. Apparently, Y&MC&T--or this employee--thinks a latte should be served at room temperature because I swear, by the time I got home with it (I live less than a 4 minute drive from downtown Corbin), it was cold... Not lukewarm-just cold

For the price of that mediocre latte (i think it was around 5 bucks), I could make 10 using the tazo concentrate from Kroger. That's not the point however.. I get it at a coffee shop because it's convenient if I'm already out and such places generally have better equipment, equaling better beverages.

At the least, if I can make a better cup of coffee and/or tea at home for a fraction of the cost, the establishment better have something unique to offer customer service wise. This place simply falls short on every account for me.

Of course, none of what I've said should keep anyone from going and drawing their own conclusions. I imagine it's a great place to sit back with a group of friends, or a laptop. It's just not my go-to place for...

Traveling through Corbin from Atlanta and was so pleasantly surprised to find this gem in downtown. The coffee was amazing and for sure gave me the pick me up I needed. Also their baked goods are baked fresh by one of the employees wives you MUST try the pecan bars if you like pecan pie. The decor inside is very well thought with a 70s vibe at the front and more modern art and photography decorating the walls. Great natural light from the windows. My favorite part of this place by far was the “Community Coffee” wall which I took many photos of to put on here for all to see. Such a kind and caring movement!!! You are able to buy a cup of coffee and write who it is for on a coffee filter to be hung on the wall. For example : “Cup of coffee for any first responder” “cup of coffee for any teacher” “cup of coffee for a single mom” the dozens of pre purchased coffees for people filled my heart with happiness. Also the two men who worked at the counter the two times I visited while in town (sadly can’t remember their names for a proper shout out....Greg or Todd?) were so patient in explaining everything to me and helping me pick exactly what I wanted! The only recommendation I would make is that they make the outside of the store more obviously a coffee shop. Possibly a large coffee cup decoration on the yellow brick wall? Was a little tricky for an out of towner to locate coffee by the signage out front. Hope this place stays around a long time and is very successful can’t wait to visit on my next trip...

I feel the need to update my review based upon the owners response. Here is my original review: Waited 30 minutes. The people who ordered immediately before us ate and left. We asked for a refund and got yelled at by owner.

Here are the facts: we ordered a bagel and half sandwich then sat down. There was a couple who ordered before us and a large group who ordered after us. The couple who ordered before us got their food and ate and left. The large group that ordered after us got their order and left. After 30 minutes we went to the counter to ask for a refund. The girl behind the register started helping us. The girl in the coffee area then started yelling at us that they were busy. I tried to state that people who came in after us had already been served, but she continued harrassing us. That was when the owner walked in with a box of food, maybe he did not have the food on hand to make our order, but I won't speculate. He immediately started cussing at us so of course we will get aggressive back. The way the owner handled this and his response shows the level of maturity he has and how he treats his customers. If you choose to visit this establishment, good luck, however I see several reviews where other customers had a long wait and excuses are always made by the owner. Not a good way to treat people in this beautiful town. For you to bear false witness against us is unacceptable. You will have to account for...