Charleys Cheesesteaks and Wings — Restaurant in Corpus Christi

First let me start by saying the food was terrific and I will definitely go back. This was my family and I's first experience at any Charleys establishment and let's just say in the service department, there is a lot of room for improvement. I am only 41 years old and I love to jam out in my car, at home or at a party...not at a restaurant where the music is so loud you have to repeat your order 3 times and it is still wrong when you get it. So I took the order to back to the counter and politely let them know the order was wrong and how we wanted it. I was then told that that wasn't what I had ordered. I informed the young man that in fact it was what I had ordered and again politely explained what I wanted. When the order was ready, he brought it out and said "just like you want it, meat and bread only." he wasn't rude in any way, however the sandwich was not meat and bread only. There was cheese on the sandwich, which my son refused to eat. We ended up taking the sandwich to go and picked my son dinner up elsewhere. My husband's order was also wrong, however he and I aren't nearly as picky and he just ate it as-is. As I said, the food was fantastic and I will definitely return, I would love to see a little improvement on the customer...

We don’t eat out very often, so a break from cooking at home is a welcome treat for me. I’ve got a thing for Philly’s, so I was super excited to get home with our bag full of goodness. Unfortunately, they had not included my sandwich in the bag. Called and the store admitted they forgot it. I left my family at home to eat their sandwiches and went back to get mine, which they said they would fix fresh for me. Once I got there, I still had to wait for them to fix mine again. Once I got it, the guy said he included a cookie in there. Although I would have expected something more like a refund or coupon for a free sandwich next time, I accepted that a cookie was okay. I was just ready to get home and eat. I was looking forward to what I expected would be a nice cookie, like something fresh and cholocately chippy. To my great dismay, all I got was this lousy Oreo cookie...

$18 and change for 10 wings, ordinary basket of unseasoned fries and a small drink. I'm not complaining but it was much more expensive than it's competition. The Buffalo flavor wings were decent, although nothing spectacular as that place that was and maybe still is on Airline and Williams? I did not like the Garlic Parmasian. It was hard to even finish them. Maybe some like the sweet taste better than I. Anyway, I hope the Cheesteaks are not as overpriced as the wing combo or I'm thinking this place won't last 12 months. The service was excellent. The cashier was very cordial and the atmosphere was very comfortable. But $18 for 10 nrdinary wings and less extraordinary fries. I'm talking the same fries you get I'm the frozen section of HEB. Maybe I didn't order correctly. I may go back and try the cheesteak. Please don't spit in my food for...