McDonald's — Restaurant in Corpus Christi

I have been here a handful of times, Everytime my order has been wrong. I have had an egg McMuffin that was so hard I couldn't bite through it and had to go back... This time I pulled in, no one in line waiting to order and the girls said she would be with me in a minute, okay. But then another vehicle pulls in the other lane and they order and pull forward. What the heck.. so I say hello into the intercom three times. The girl comes on and says yes ma'am, so I'm think ok.. I'll just order. I order two six piece nuggets one with BBQ other w/ honey mustard and an apple pie. She repeats it to me but I couldn't understand everything she said so I repeat my order again to be sure she heard me correctly. Nope, so I say it a third time. She repeats it and never gives me a total so I sat there for half a minute and just pull forward.. when I get my food no pie and I have honey mustard and SWEET &SOUR... how do you screw that up. Probably the easiest order in the world and you screw it up.. I repeated my order three times and it was still wrong. I will drive two miles out of my way to go to a different location if I decide to eat at McDonald's again. I know where to go if I want my order to be wrong. That is the only thing that this location is...

Crew member wendee & manager Marie on the overnight shift completely ruined our meal. So we ordered on the app & we arrive to grab our food & were told that they didn’t have McFlurrys because it’s late & the machine is off; but they can’t refund us because we used the app. So then offered us to come back another day we said no , she gave us cards for a free sandwich. Ok i guess. So we waited about 15 minutes for our order , then we get the bags and the fries were STALE & OLD . I immediately, very frustrated but calmly asked “ can you please remake the fries? These are old i want fresh fries. “ she says ok then takes the bag. Well like 1-2 minutes : later she comes back & gives me the same fries we gave back but they are hot!? So what she THEY did was throw the same fries back into the fryer. & hand them back to us & we didn’t notice till we drove off. i called & Marie was rude & unhelpful & said they wouldn’t do that & its not her floor anymore.??? We spent $40 on food & this is what we got for our 2 large fries . No McFlurrys and no refunds. McDonald’s has gone down so badly but this store specifically needs some serious training on...

The cashier was very rude to my mother. She threw not only the receipt at my mother but the kids drink cup, because my mom asked her for it since the cashier forgot. She even rolled her eyes at my mom. This is very unprofessional behavior and it's so sad that customers have to go through this everywhere. It's not only the customer that can be this toxic, so can employees. And when my mother told her she got the order wrong she gave my mother attitude, but before that she threw the bag of food at us where we were sitting at. Don't know if anyone else knows, but that is clearly like being a victim of someone using physical violence on you. So that just makes me not want to bring my family here ever again if people like her acting like this are going to be working here. Plus, before my mom told her about getting the food order wrong she had been flirting with men, but if a woman politely tells her something that was mistaken for the order. She just says I'm busy and takes off. I hope in the future McDonald's can have a better teaching of the employees not to take their own personal anger and frustration out on someone they...