I went there a couple weeks ago, and I got one of the ham and cheese Stromboli’s. It was fantastic. I returned, craving the same Stromboli 2/3/24. This time I took my fiancé because I was bragging at how great the food was that me, and my best friend had eaten here. We sat at the bar we ordered our food. I ordered the Stromboli and she ordered the Alfredo pizza. They took our order. We got our food about 20 minutes later. Not upset about how long it took. I took a bite of my Stromboli, and there was hardly any ham inside of it. Grant, you a couple weeks prior it was overflowing with ham. So much so that I had bragged to my best friend at how full it was. I opened up both sides of the Stromboli because it was cut in half and there was hardly any ham inside of it. I showed it to the bartender who told me that he could have them remake it or refund my money. I told him that I like them so much that I would prefer them remake it. So he went to the kitchen, personally told them about it and told them if they could remake it and at that time they said they would. 30 minutes later probably more no Stromboli. So then the bartender goes back to the kitchen and ask them where is the Stromboli and they said they forgot to cook it. At that time he came back and asked me if I wanted to refund or for them to cook it? I told him that it was already late, but I still wanted it. They could just make it to go . We stayed at least 20 minutes after the bar closed only to find out that they never made it. After being asked repeatedly even by the manager. So of course, at this point he gave me my money back and sincerely apologized. I don’t know what was going on in the kitchen, but it was very unprofessional . I also own a business and that is not good customer service. Not once did the kitchen come out and apologize. They left it all on...
Read moreI’d like to share that I had THE worst experience at this establishment. My best friends birthday was July 3 & she decided to choose the Nest/Neils. I’ve only been 2 times prior to this and the service has always been bad. But this night was the worst & will be the reason why I will never spend another penny there. To begin, we arrived around 9:30 to eat dinner. The waitress/bartender did not like me for some reason so she never put in my food order but everyone else’s went in just fine. Everyone’s food came out except mine, I didn’t eat til almost 11 & you could tell it had been sitting. Then my daughter who is 21 decides to join us around that time. After her arrival a very tall guy with short grey hair decided to come up to us and ask for id’s which was fine but then he asked to look in my bag (nobody else’s bag) so I said fine & opened it up for him. I told him I had been here for 2 hours already but he did not care. He actually put his whole hand in my bag! It was empty because it’s super small and only had my keys in it. But the point is this, the service there has never been good. The only bartender that was good to me (got my cash tip on her bar) was a beautiful woman in a white top with her hair pulled back. She was super sweet and tried to make me have a better time but her coworkers had already ruined it. Being that I used to manage a bar and bartend, really made it worse. This establishment needs something and I’m not sure what it is exactly but I’d never return to try again. I would’ve have spent so much money in there just because it was my best friends birthday but that did not happen. I spent money else where and our bartenders were well...
Read moreNeil's was recommended and we were not disappointed. On our first visit, one of the patrons recommended the pepperoni pizza roles. The order came with 4 large pizza roles. They were delicious. The crust had a light crispy crust dusted with parmesan cheese. The filling was packed with pepperoni and melted mozzarella cheese. This is sold as an appetizer, however, paired with a side salad would make a solid meal.
My wife loves chicken wings. She ordered a six wing basket with one teriyaki and one mango habanero sauce. The wings were nice and crispy with great flavor. I did not try the mango habanero sauce, but the teriyaki was perfect. Some of the best wings my wife has enjoyed in a long time.
I ordered the Gringo Chicken Alfredo Pizza. It was perfect. We lived in Sicily for 5 years. The pizza is not Sicilian, but just as delicious. I highly recommend you try the pizza.
For our first visit, my wife and I are pleasantly surprised. I was expecting one of the items to be good. I was not expecting three items exceeding my expectations. Great job! Thank you.
Parking is limited and I now understand why. We parked next door at the gas station. It seems the news is out on Neil's.
All in, with the pizza rolls, 6 wings, pizza, and 5 beers, our bill was around $45. Money hard earned but well...
Read more