The chicken was delicious. They had a lady working on the line and I have to say that she was the most unfriendly person with a touch of attitude that I was like oh okay... You must be having a off day and I get that. You are entitled to that. But!!!! I don't care if I get spoken to in a condescending tone. Whatever! When I see an older person struggling with getting out the words of what they want and they have a hard time hearing you. you can see the fact they are not sure what they are supposed to do next. Your inability to take her time and speak up so they can hear was not okay and elderly person who is clearly struggling with getting rushed and they are aware of how they are not getting the items they are wanting and you move on to the next plate serving up more than just the sides adding your side of attitude. Again! I don't know what she is going through personally. My suggestion is if you must be at work in public you can tell your boss that you don't have any desire to deal with the public is a way to change it so you don't have to deal with that or something else. I understand what I think and what I know is two different things. But I know for a fact that you should never treat an elderly person that way you can fake it for a few seconds and get them situated and be double attitudy to the next in line.
The other staff were sweet as could be. Especially the girl who was working the dining room area wiping tables and the trays. Very sweet. ...
Read moreVery disappointed , for the first time! Usually You Are Greeted with politeness and friendliness! This time it was No greeting or smiling! No asking if need anything! I was on crutches and They didn’t even offer to take the tray to the table!! I had to ask them if they could help me!! Didn’t even say yes or okay! Like I annoyed them! I suppose it was because they were trying to clean since it was apparently Closing time!?? We didn’t know it was close to that time and if it was THEY SHOULD HAVE OFFERED OR ASK IF WE WOULD LIKE TO TAKE OUR FOOD HOME, SO WE WOULDN’T Be RUSHED OUT!! Very RUDE ATTITUDE!! WE were a group of 5 people, Some of us were Elderly and can’t walk or Eat FAST!! When we noticed they were mopping and putting up chairs on top of tables we asked what time did they close? She said it was Already Closed and they closed at 8 pm ! Well we looked at our time and it was 8 20 pm! So We Hurried and got our leftovers to take and we were going to get a tea refill, WELL, guess what?? NO MORE TEA!! THEY HAD ALREADY THROWN IT!! They COULD HAVE ASKED BEFORE SHUTTING DOWN, IF WE NEEDED ANYTHING ELSE BEFORE THROWING OUT OR TURNING OFF EVERYTHING!! THATS THE LAST TIME WE GO THERE!! Very DISAPPOINTING!! The staff USED TO BE BETTER!!!...
Read moreFound the food to be very bland and more of a chain restaurant taste. Brisket was flavorless couldn't tell if it was dry or wet rub. No seasoning present and lacked any marbling. No flavor present representing anything of a hickory smoke flavor as well. Had a smoke ring but nothing else besides being dry meat. Sausage was more than likely a restaurant grade product. Seemed like something from restaurant supplier brand or Eckrich sausage. Sides were not anything spectacular. They weren't different but just the same old staples that come from a big box or giant can. I do not recommend them for being a place to get quality brisket or other bbq favorites. I didn't finish my plate. I couldn't find the effort to finish it much like the effort that was used to prepare it. I understand it's also a neighborhood restaurant but we should expect better quality barbecue in South Texas. They may have those awards plastered all around but their food lacked flavor and any hint of innovation when it comes to making flavorful barbecue. I challenge people to visit other barbecue joints on your travels and see what we are missing and should want in...
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