Acapulco Restaurant & Bar #2 — Restaurant in Corpus Christi

I was impressed by the number of customers inside which is usually a good sign but upon further inspection, I was unimpressed by the meal I ordered. The scrambled eggs were really undercooked and runny and it was accompanied by store bought flour tortillas which in my opinion doesn't compare to the taste and flavor of authentic homemade flour tortillas. Offering the availability of a spicier Ranchero sauce for my order would've been helpful as well. The one that accompanied my meal was watered down and not very spicy and more was needed to add to the sides that accompanied my meal. I had a great experience with the waitress and the coffee and food was delicious after sending it back to the kitchen. I had my eggs recooked but the wait made my company and I uncomfortable because we try to make it a point to eat together when our meals are prepared. It makes for bad etiquette, to eat before the other person gets their meal as It makes the other person feel left out or embarrassed by the unwanted spotlight of attention they are receiving. I didn't want their food to get cold waiting on my meal to make its way back to me. These thoughts and feelings only added to the negative experience and expectations I had on dining there. The anxiety I received from the experience is usually enough to deter me from visiting again. I attribute the outcome to maybe it being an oversight on their part. It's not enough to deter me from not going there again. I'll just be a little more selective next time on what I order knowing what I know now. Who knows, maybe they offer homemade tortillas and the cook was just...

NO STARS but didn’t have that option! Ordered menudo & was too salty. Complained to waitress and she said she would ask floor manager to come talk with me. Floor manager comes to hear my complaint then says she’ll talk to kitchen. Floor mgr comes back to say the kitchen said it was not salty so i asked her have you tasted it and she said no. I told her i don’t like it I’m not going to eat it just take it away. She says she has to talk to owner so i told her to just bring him to the table! Seriously worst customer service EVER in fact, no customer service PERIOD!!! Just because 2 others at table ordered menudo and did say it was salty but they ate it with plenty of lime I was suppose to like it too. NO, our taste buds are not the same. So owner finally comes to table to ask what happened and proceeds to say the same thing. At this point i just want to throw the bowl at them! He finally decides he will take it off my ticket but tells the waitress to leave it at the table. For what reason I have no idea, there was 6 of us! we didn’t need it to just sit there. Anyway I won’t go back! I also asked for more hominy and not so much meat and they served the exact...

The food quality was outstanding, make no mistake. Other factors detracted from it, though. Most concerning to us was the condition of the building. The carpet looked old and in dire need of replacement, although it was appeared reasonably vacuumed. The ceiling appeared to harvest what might have been mold, although a simple visual inspection isn't conclusive. The men's bathroom was not in good shape. It appeared to us the staff was not to blame for the care of the building, which appeared run down; instead, the facility itself appeared in serious need of attention.

The service was spotty, but friendly. Service was slow, but the payoff with the food was good. The beans were terrific. We had to ask for our ticket because 10 minutes after we'd finished and were ready to leave, servers kept passing by our table without stopping. Pleasantly, though, during our wait, two rancherito singers playing an accordion and a guitar started playing.

Dear management: Please complement your quality food with a quality atmosphere, and you'd surely...