Subway — Restaurant in Cullman

If I could give a zero I would. Just placed a mobile order. It's literally typed out. They didn't make my order at all as requested. Not toasted. Stuff I didn't want, tomatoes, no extra onions, pickles, banana peppers, pepper jack cheese like requested. I asked for both subs to be double toasted. None were at all. They were cold. I'm traveling along the interstate. It's mother's day. To say I'm angry is an understatement. This isn't what I ordered. I shouldnt have to open up subs that have written directions to make sure you did your job correctly. I shouldnt have to go down the interstate and get off and come back to request you do it right. I don't have the time for that nonsense!!!! I'm going to look up the legalities of it and dispute with my bank if I can. It's absolutely ridiculous. The store was empty. I asked for napkins and the girl said they were in the bag as the guy was trying to hand me a few I said I needed more. They acted as if was an issue. That should have been my first red flag. I'm hangry...

Picture of the Turkey speaks for itself. The steak and cheese was ice cold, I did not order it toasted, but meat was ice cold, they didn’t heat the meat up. When I called I was told by the owner that i didn’t ask for it to be heated. I did not ask for it to be toasted but when did you have to ask for a “hot” sandwich to have hot meat?

Subway franchise should be ashamed of this location and should start the process of pulling their franchise. The owner is not properly trained to run a sandwich business.

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You know, we have always enjoyed a Subway breakfast anywhere we have traveled. And we travel ALOT, but this place was wierd, can't quite put my finger on it, but the young lady who made our food was...........I can't explain it, but there was absolutely no love in that sandwich. But the worst of it was, when we sat at one of the booths to eat, there was a strange foul like odor in the air, almost like blood. It was the first time I couldn't finish eating my breakfast. We will never stop at that...