Bombones Restaurant — Restaurant in Dallas

I WOULD NOT RECOMMEND. I very rarely leave 1 star reviews but I am doing this in hopes that my voice is heard and positive change comes from my efforts. I frequent this establishment and there have been several times where I have received sub par service. Once again it is not my intention to cause any trouble. But it is my honest opinion that someone said something about it. Some of the waitresses have a very poor attitude. For example Stephanie, she will only serve customers she knows personally. I have waited almost 45 minutes to be served a single drink. Not only that but I also waited another 45 approximately to pay my bill. Another example Is a waitress by the name of Abby. She has gone as far as to remove my friends and I from our table in order to serve the customers she knows. Bonnie I believe is the name of the supervisor that allows this to happen. I speculate they are romantically involved. As I've been told by other waitresses that they are not allowed to pick and choose who they serve. I've also noticed some unusual behavior with those "preferred customers" of her's. She's allowed to play pool with her customers and no other waitresses are allowed to do that. This leads me to believe that the other waitresses get a bad reputation due to this type of behavior being allowed. I would recommend Ojos Loco's over this establishment they treat their customers as well as their employees equally. Stepanie Sofia and Abby have all earned a one star review from me. I would not recommend you visit this establishment until some changes have been made. I am leaving this review in hopes that the management team steps in and has put some serious thoughts into treating employees as well as the customers...

My friend and I made it a thing where we love to come and spend time here. It’s been over a year every Friday we come and just chill make it a girls night right after work .We are already familiar with almost all waitresses. There’s one in specific who’s always so rude and never wants to Attend us very bad attitude “Karen” oh she’s definitely a Karen I was given a margarita on the rocks with a whole bottle of salt in it. I asked her kindly this margarita wasn’t well done she responded with There’s nothing I can do. What do you want me to do ?I’m telling you the drink was not done correctly, she said all I can do is change it to another cup, then I asked her Can you please bring my waitress she said I can’t leave the bar I have to stay in the bar she kept coming out of the bar to take care of men customers. I felt her bad vibes towards me and my friend just because we were woman and not men. She definitely has a very bad attitude no customer service, and she only cares to take care of men customers my wallets are as big as them men and just because I’m not a man, I deserve to be treated the same way I’m paying for my drinks. I expected...

I have been to this place repeatedly and so far I have not had any problems with the service and even less so in the Bar, which is the place I usually have dinner and drinks. until yesterday 05/26/2024 around 6:20 in the afternoon I arrived at the bar and a girl despotically moved from the bar saying that those spaces were reserved and that I had to move, I just wanted to eat quickly since I had One day the staff was busy and when I got there and saw that attitude it was annoying and unpleasant. The bartender's name is YAIMARA and I know it because they have her name on the left side of their clothing. I know that the spaces in the Bar are never reserved and I already verified it. today 05/27/2024 because of course I came back to eat and I'm not saying that the service is bad, just that waitress was terrible, she doesn't know anything about service industry when you go to Bombones I recommend ordering from LUCY OR ANA, they are excellent people, they will treat you with kindness and respect 100% recommended to both of them once again ANA AND LUCY...