Burger King — Restaurant in Dallas

SO I WENT TO VISIT THIS RESTAURANT AND I WAS IN LINE BUT, NO ONE WAS IN LINE BUT ME. THE MANAGER AT THIS LOCATION WAS TEXTING ON HER PHONE. THE EMPLOYEES WHERE ALL PASSING ME JUST LOOKING NO ONE SPOKE AND SAID ANYTHING FOR AT LEAST 3 MINUTES. I STOOD THERE BECASUE MY BABIES 1 YEAR OLD AND MY TWO YEAR OLD WAS HUNGRY AND THAT WAS THE NEAREST PLACE TO EAT AT THE TIME. SO I WAITED AND WAITED. MORE THAN FOUR EMPLOYEES WHERE TEXTING AND PLAYING THEY HAD NO ONE IN THE DRIVE THRU AT ALL. I WAS THE LEAST OF THEIR CONCERN. WELL A YOUNG LADY WALKED IN FROM OUTSIDE AND TOOK MY ORDER. SHE DID NOT SPEAK AT ALL SHE JUST LOOKED AT ME. I ASK COULD I PLEASE HAVE A 10 PIECE NUGGET AND A SMALL FRY. SHE GOES THATS IT. I REPLIED YES PLEASE. SHE THEN TAKES HER PHONE OUT AND START TEXTING AND TALKING TO THE OTHER WORKERS. I WILL NEVER GO BACK HERE AGAIN IN LIFE! I ALSO HAD TO ASK FOR BBQ SAUCE AND KETCHUP AND NAPKINS. THIS PLACE NEED TO...

Went back on September 24th 2025 I was told to pull over like my food was going to be hot when I got my food it was cold and it wasn't even fresh I'm at this location again June 18,2025 I don't understand how they passed that Health Department inspection because I got the Wednesday trio my chicken sandwich is cold and have been setting up under the warmer it's not fresh they need to start cooking their food fresh and the whoppers are half cooked I want my whopper well done and cooked darker please run that meat through the machine slowly so that the meat can cook you'll so busy trying to rush and cook the food quick so you can get the line down and the food is half done and making people sick and the lines are never long so what the rush.They have this one Hispanic elder lady trying to cook all the food and the food is not turning out good I'm so tired of coming here to get half cooked food I'm so...

So I normally go there every morning, and lately a new young lady has been in the drive thru. Apparently, she’s not a morning person, but who cares because I have to work for a living too. I’m not understanding every morning she has an attitude and takes her little sweet time to get me a small hash browns and a small coffee. I can tell by her demeanor at the drive thru window, she just looks at you like you know how much your order is. Like ma’am are going to tell me how much my order is or not? I’m not understanding how you guys would have someone working here with such a nasty attitude like hers. I’m only sending this email because working at a fast food place isn’t easy but respect goes a long ways. If you guys would be kindly to inform her that this a place of business and that will not be tolerated on any day or find someone that...