Burger King — Restaurant in Dallas

The manager Liz at this establishment is so rude. I placed an order through the app and came to pick up my order, she said that breakfast was over. I said, I understand that but I placed my order over 20 minutes ago when breakfast was still going on. She said that I placed my order at the window. She clearly knew nothing about my order and then she said you have to call the people on the app. They never fixed my order. They didn't even see my name until later. She looked at me and said no and walked away. She never tried to fix the matter or anything. This lady is always so rude at the drive thru. She doesn't know how to talk to her customers, but I never say anything. Now, I can't get in touch with anyone to get my money back. My money is just gone and she could care less but she's their manager. She doesn't try to find a resolution. She just said no and walked away. Maybe if I was rude back to her she would have tried to rectify the situation. I will no longer support this establishment and I suggest you don't either unless you want rude customer service by Liz. She also started speaking Spanish to her other associate about my order. They never pulled my ticket and tried to lie about it. I was right there when they saw it. I need someone to contact me about my refund. I don't just...

This place SUCKS. Maybe you're like me, and you don't often eat at Burger King, but you thought you'd give it a try for their new promotional blah blah sandwich. So you figure...I'll go to that newer one, I bet it's better to go there over the old Cockrell Hill location. Who knows, maybe there's no difference. Maybe all Burger Kings have service this CRAPTASTIC.

I ordered a Chipotle Chicken Sandwich. You'd think they could get that right, seeing as how it's their huge promotional item warranting millions of dollars for TV commercials. NO, here's some fried chicken on a bun with regular mayo. Well that sucks, guess I'll take a sip of my Dr. Pepper. OH SORRY it's a watered down coke and the 2 cubes of ice have already melted, further watering it down. What a joke.

The next time I wanna get screwed out of 8 dollars for some scum food, I'll just pay some bum 8 dollars to make me a hamburger with doo doo...

I’ve visited this location and ask for extra onions they gave me molded onions on the side. Yesterday I tried using my royal perks points the manager put in my code and then said I have to order an items off the menu in order to receive items from my points I moved to the side and try calling customer service it was close and I told her I’ll order value fries so I could get my items order with points she told me you got out of line so you can’t get the points item and I can’t put the points back on your account the manager is very rude when I ask for her name she mumbled something I ask can you write your name she said I don’t have a pen when I ask for corporate number she said she don’t have it I ask for complaint number she said she don’t have it she refuse to give me the items from points so I left...