So January I ordered a pizza waited so long I forgot I ordered it I just so happen to look at my email and see the Order there i called dominos and they tell me they have one drive so it's a hour 30 min wait I tell them to cancel my order clearly upset cause my baby went to sleep without eating
Fast forward to February i over look he fact of bad service better yet NO service last month I Order again only to have the SAME THING except this time I actually received the pizza it was cold and the wings were cold and hard I called dominos and made a compliant which I had to be upset to do I've never done that before ever!!! Anywho they apologize and tell me I now have a credit on my account I say ok and hung up
Now today March 29 I call and order a pizza and wing I was informed the pizza would be ready in 30 mins which I think is a long time for carry out but whatever I get there exactly 30 mins later to a rude girl working that cash register! She informed me my order was $13 I told her I should have a credit on my account she with much attitude she responds so what you didn't say you wanted to use it when you called I told her well I'm telling you know that I want to use it she responded why you didn't say that when you called after going back and forth with her another five minutes she finally gave me the credit and then yells BYE! I am so disgusted I will never eat there again even if the food was free no one should be treated like this somewhere they're spending their hard earned money I love dominos but I will go out my way to eat it before I eat here again I don't even know how this location...
Read moreI ordered Domino's last night I ordered two large pizzas with pepperoni each Pizza West to have two toppings pepperoni with breakfast bacon the second one pepperoni with hamburger I get to pick up my pizza and the first thing I noticed when I walk in with no one was using any gloves the person on the phone with you was three of them one hung up the phone and went over to the raw pizza dough and was touching all over them without any blood that was disturbing enough should have left then but my husband was hungry so when I open my two pieces that I had paid for one was made with hamburger and mushroom and the other was made with breakfast bacon and mushrooms I said to the young lady this is not my pizza that I ordered I ordered two pepperoni pizzas wine with breakfast bacon and the one with hamburger she said no ma'am that's not where you are. I said yes that's what I ordered I know what I like to eat and this is not it just let me say your job is to have great listening skills and great customer service you display neither and needed to say I had to wait an additional 20 minutes to get me two more pieces remade with no type of accommodation for my time or my money so let's just say Domino's on Bruton Road Terrace you guys customer service sucks let's work on getting some gloves and customer service with listening skills before you make someone very ill not being sanitary as you need to be won't be ordering Dominos anymore I think it's best to say and safe to say we got to be more careful when eating out because no one cares about food handling anymore it's just...
Read moreDidn't like Dominos pizza (long ago when they 1st came to Dallas). The crust tasted like cardboard. But now it's really great! They've improved on the crust & the all around flavor of the pizza. And I really, really love that "lava cake". Like I really needed the extra pounds, LoL. Would love to rate it a 5star except for the crew/staff. They've always been VERY polite, actually helpful. Maybe it's the fault of the "Online app". The last 2 time's I went in to pkup my order, always do it via the app or online. I got there & the staff was confused Abt whether I had an order, etc. Clearly I can see my name written up on the board/screen that they use. So I'm thinking where's the confusion? They're all quite young, maybe do less chatting okay? Will cont to purchase my faves, & it doesn't hurt that I live right next door...
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