DoubleDave’s Pizzaworks — Restaurant in Dallas

I was excited to discover a Double Dave's closer than Denton. I did not read the reviews as it did not occur to me. Wow what a disappointment. No buffet. This is not a normal DD restaurant, but a dump of a bowling alley/bar (former Lakewood theater) that happens to serve food. We waited 20+ minutes for our order of 2 strombolis. They are still delicious and taste like other Double Dave's so the recipe is right. But we had to ask for plates, utensils, drinks and napkins. All disposable. We couldn't get finished and out fast enough. We were the only customers at 1pm on a Saturday until a couple guys came in to drink at the bar. IDK how they stay in business. I feel bad...

I only go for one thing: Pepperoni Rolls. The Pepperoni Rolls here can be a little under-sized compared to other Double Daves I've ordered from. Such issues feel minute especially since the next best thing about this Double Daves is it's location. It's over and hour and a half to the next nearest Double Daves. It's usually clean inside. Service is prompt and if you need help ask Billy. He's the elastic waistband holding this Double Dave's together from all other aspects. Cant picture this place without him. I recommend this place for fans or pepperoni rolls...

So dissatisfied. Ordered online and went to pick up food when it was supposed to be ready. The oddball at the register said that it would be at least another hour but I could just cancel my order and no delivery was available. He was rude and clearly had no sense of customer service.

Food has always been great but doubt I ever return after that experience. Be warned about ordering any take out.

Craig the manager couldn’t even be reached to refund the charges according to the guy with the red...