Pizza Hut — Restaurant in Dallas

I recently visited this Pizza Hut and had an absolutely wonderful experience. From the moment I walked in, the staff was friendly and welcoming. The ambiance was clean and inviting, making it a perfect spot for a casual meal.

I have to give a special shout-out to the manager, Juan. His exceptional customer service truly stood out. Juan went above and beyond to ensure that my family and I had a pleasant dining experience. He was attentive, approachable, and genuinely cared about our satisfaction.

The pizza itself was delicious, as always. We ordered a large Pepperoni Lover's Pizza and it was perfectly cooked with just the right amount of toppings and cheese. The crust was crispy yet soft, exactly how we like it. We also tried the garlic breadsticks and they were simply divine.

Overall, this Pizza Hut location exceeded my expectations. With excellent food, a welcoming atmosphere, and outstanding service led by Manager Juan, it's a place I will definitely be returning to....

If I want pizza hut... I will go to another location. While they are good at fixing problems... that's the problem. Every time I order here they either forget something i ordered or bring me something i didn't order. The delivery driver always hands me luke warm food. After almost a year of ordering at least 3 times a month, I will take my hard earned money to people who care to serve me with a smile and give me what I pay for. Just down right worst customer service. And while I appreciate the kindness of the voice on the phone sending out the food I did order... I don't appreciate the wrench in my day with their inexcusable lack of attention to details. I worked as a delivery driver for Domino's. My customers always had what they ordered including the stupid side notes of plates, forks, napkins and whatever else they requested. I did this because it was my job. I wish the people who worked at this location would...

I wish i could give this place a 0 star! We ordered at 8:23, called at 9:20 when our food still wasnt here. The guy said he knocked on the door 3 times, no answer. We told them we've been here the whole time. He argued the fact. Finally said he'd remake. We asked him to verify the address. He had keyed in the wrong address! Ok, i can forgive that. 10:15, we call back, "it left here 15 minutes ago!" 10:30 we call back & while talking to the manager, the driver calls & says he's knocking on the door. I walk outside, nobody. He's at the same wrong address again! 10:40, we are still waiting!!! The manager was very uncaring & said, "we had other orders", "its been a bad day", "i can give u like a $15 credit", etc. Very poor customer service, very poor staff, nerer again Pizza Hut, NEVER...