Red Curry Thai Cuisine — Restaurant in Dallas

Called Red Thai Curry to place an order. They phone was not taking calls. Tried calling again, phone was still not working.

Placed an order online at 1:28pm and pickup was for 1:50pm according to the website. I arrive to pick up my order and tell them my name, and they said I ordered nothing. Turns out, when the worker who takes orders checked the system for my order they “didn’t get a notification” and they never checked. Person responsible for taking orders told me, “your order shouldn’t take long [to make]” and they walked off.

I get that miscommunication happens, so I overlooked the mistake.

When they walked off, I left as well for 10 min to not be in anyone’s face and get other errands done. When I came back at 2:20pm when my food was supposed to be ready (per text saying the time my food would be ready, person who took my order said I canceled my order and that I pressed buttons to cancel it.

I never approved a cancellation. Then they were refusing to take my order by hand and told me to order online again. They continued to tell me to order online. I refused. Person taking orders then brings someone from the back to tell me to order it online again. This is after I requested they just take my order by hand since online was difficult for them.

Overall lesson, don’t order through the websites they offer, unless it’s DoorDash or Uber eats I guess because you can get a refund faster if something happens. OR order in person, phone call and anything else...

So I've ordered here delivery for more than a year. Food is overall good but recently orders not done right. I got fed up because I had to keep calling to have them re do it after waiting almost an hour for the food. Called one day to report the problem to manager & after everything was said the manager told me via a cashier over the phone because manager apparently doesn't speak english said, they can't always get every order rigjt and all substitutes correct and/or addins. Or extra. Because they are too busy. But I used to work at a restaurant and busy or not we always triple checked the food before bringing it to the customers or delievering it. After that manager told the cashier to also tell me not to order there anymore because they keep getting my orders wrong. ( even though o. Thw reciept it had everything printed out correctly) she very rudely to her hang up the phone and cashier very nice girl told me that they didn't want me ordering anymore and this would be the last time . I was so dumbfounded the poor girl proceeded to apologize to me and I hung up. & was amazed how poorly I was treated. As soon as food arrived once again food was wrong also about 50% less food than they usually give us and tasted horrible. Nonetheless it hurts to write such a bad review to a place I ordered from more than a year. But these are the facts. Hope they learn how to treat and learn how to talk to their...

If you’re looking for authentic Thai cuisine with incredible flavor, look no further than Red Curry Thai Cuisine. This small, family-run shop is a hidden gem that never fails to deliver phenomenal food and outstanding service. My family and friends have been coming for years and have always received our orders with a smile, made fresh and piping hot. And if you’re into 80’s and 90’s music ballads then you’ll definitely love this place. 😄 The food is consistently fresh, bursting with vibrant flavors and cooked to perfection. Each dish feels like a handcrafted masterpiece, made with care and attention to detail.

Despite being a small shop with only one person handling the register and serving as the waitress, the service is exceptional. The staff’s warmth and genuine care for customers shine through in every interaction, making you feel like a valued guest. Even during busy times, the service remains attentive.

The cozy, intimate atmosphere adds to the charm of dining here. It’s the kind of place where you know you’re supporting a hardworking, passionate individual who takes pride in every aspect of the experience they offer.

If you’re a fan of Thai food or just crave a meal that will leave you truly satisfied, Red Curry Thai is a must-visit. It’s a testament to how quality food and heartfelt service can create an unforgettable...