Little Caesars Pizza — Restaurant in Daly City

I've been going to this Little Caesars for years. Its so convenient to where I live and work and the food was always good until the last year or so. Every time my friends, fiance or I come in, the guy at the front has been really indifferent and rude. He looks like he doesn't want to be there (which I totally get, but at least fake it dude), talks like everyone is an inconvenience and doesn't care that the order is wrong 4 times in a row. Even on the phone, he cuts you off as you put the order in and sounds done with you for even calling.

The last five times in a row that my fiance and I have gone, our order was wrong. First we asked for the pretzel crust pizza with extra cheese sauce and they gave us a regular pepperoni. We mentioned it but said it wasn't a big deal and we'd take it. Second time we called in, we ordered the exact same thing and I even repeated it twice. We got to the restaurant and they told us they weren't selling it and had just made a regular pepperoni pizza for us, and said, "Next time I'm working, the pizza is on me. Sorry about that." Came in the third time to order in person , once again asking for a pretzel crust pizza with extra cheese sauce. They gave me a pizza with barely any sauce, and barely any salt on the crust. But extra pepperoni? This fourth time, I called in and ordered the same thing plus buffalo wings. The same guy answered. I stressed that I wanted extra cheese sauce, not extra cheese topping or pepperoni. He sounded annoyed and repeated it then hung up immediately. My fiance came in and reminded him he owed us a pizza and he said he didn't remember ever saying that. No big deal. Its $10. So we buy the pizza and there's no cheese sauce. Its just a regular pepperoni pizza with salt on 3 slices.

I totally get working with the public is hard. I've been working the industry for 15 years but at least pretend you give a damn. Especially when we tip and have been so chill about the many mistakes. We're just gonna go all the way to San Mateo from now on. Sucks because this on is 2 minutes from home...

WORST MANAGER EVER! Took 45 minutes after my quoted 8:11pm pick up time. I was first out of 15-20 customers who all got their food first. He failed to acknowledge the issue after I called his attention to it twice and he kept giving me attitude saying, "We're busy". I had to step out because I was fuming at his attitude and needed my fiance, who is the calm one, to try and see if she can get through to them. After 45 minutes of waiting he tosses the pizza at my fiance on the counter and said, "There!". To make matters worse, the pizza was!! My fiance demanded for his name and the manager and he refused to give it threatening to call the cops. He called another store leader who came in his pajamas and tried to calm us down. The manager in the picture insisted we were lying in front of all the other customers who obviously did not vouch for him. We ended up wanting a refund and they said they can't because we have to call a 1-800 number that's closed until Friday. Definitely never coming back here and I'll make sure to it that anyone I know will never go here again either. At least not until this little...

Going to give this place a zero star. The wait here is ridiculous! This palce need to hire more people. Every night is only two people. The cashier is a young asian man who wears glasses. This guy have some attitude on him. After waiting for 35 minutes for an order of wings and a hot and ready pepperoni pizza, something that per all the commercials would be always available from 4 to 8pm everyday. he have the guts to start giving me attitude when asked about my order. He told me it would be a 10 minute wait but turned into 35. Also if your order is ready he doesn't say anything. You can sit there for an hour and he ll never tell or say anything until u ask. Little caesars, fire this little f and hire more people. By the way as i was waiting, new customer started coming in. Every person's order is 10-15 minutes wait per the cashier. Hella bs when he knows the wait is longer. Just want to take ur money first. Tell the truth, say 30 to 40 min so your customer can decide to...