Dunkin' — Restaurant in Danbury

Sorry, I'm just so disappointed. Something needs to change with D&D. The last 3 times I've gone, they have mixed up my order or left something out. The line behind me was 7 cars deep, so maybe they need more employees or better training or better pay? I used to always depend on you guys but your business is aching some advancement in care for it's customers. :(

RE*EDIT: The girl with fly nails working Friday afternoon 4/9/21 WAS THE BEST and completely redeemed my experience here! Thank you!! She has consistently made my day every time I see her and is the example of perfect customer service. Thank you so much for bringing me back to my fav...

Horrible service. We got there and noticed a sign on their menu saying stop being rude. At first, we found it funny. We waited like 10 minutes for somebody to take our order on the drive through and nothing happened. We drove up to the window and noticed that there was a staff in there, an African American female to be exact. She was on her phone acting very careless. Other cars were on the drive through waiting but she didn't respond to anyone. She wants people to be nice, but she needs to do her job period. I think management needs to take some sort of action since this store has the lowest...

This dunkin is right next to my college and I don’t think i’ve ever gone there and not had a problem. The customer service is terrible and they never get my order right. As someone who worked at a dunkin for a good year while i was in highschool it is mind boggling to me that these kids act so rude when I tell them it’s not my order. I would love to know who the owner of this location is because they need to teach the employees better customer service. I try to understand as I know how annoying and tiring it is working at a dunkin but you shouldn’t have a job if you’re that rude to...