Royal Guard Fish & Chip — Restaurant in Danbury

I recently had an unfortunate experience at the restaurant "I Want" that left me quite dissatisfied. I ordered the mutton biryani and was taken aback when I saw that I was charged a hefty $29 mutton biryani for it. When I raised my concern about the pricing, the employee I interacted with was extremely rude and unhelpful.

Considering the exorbitant price and the lack of assistance from the employee, I decided to cancel my order immediately. To my surprise, I was told that canceling was not an option, even though it had been just two minutes since I placed the order. It's disappointing to encounter such inflexibility, especially when genuine concerns are raised.

Customer service should be a top priority for any establishment, and unfortunately, this experience fell short in that regard. Not being able to cancel my order within a reasonable time frame and the rudeness of the employee left a negative impression on me.

I understand that mistakes can happen, but a good restaurant would have handled the situation with more grace and offered a solution to address my concerns. Unfortunately, that wasn't the case here. Additionally, when I requested the owner's contact information to discuss the matter further, it was denied, which added to the frustration.

I hope this review serves as constructive feedback for the restaurant. Improving customer service and being more accommodating with orders could go a long way in enhancing the overall dining experience for future customers. As for me, I'll be hesitant to return based on this...

My son and I went in on a whim after our first choice (House of Yoshida) was closed for lunch. Although they advertise fish and chips as their primary selection, they also offer a variety of south asian dishes. Neither my son nor i had ever had Pakistani food, so we were excited to try something new. It took a few minutes for our food to come out because it was made fresh in a clay oven. When our meals arrived they were piping hot and unbelievably delicious. Spicy, yes, but loaded with subtle flavors and fresh ingredients. I dont hand out 5 star reviews lightly, so believe me when i say that this little fish and chip shop is an...

Tried this place today. The food was good but the service was not. I called ahead of time to pick up and they said 25 minutes. I arrived 30 mins later and it still wasn’t ready. Another customer came in and had their food before me and then that person and the woman working began to argue with each other. I waited another 25 minutes until my food was ready. So instead of it taking 25 minutes it actually took about an hour. There was also no one else in the restaurant when I got there. She did say “sorry for the wait” when ringing me up. Probably won’t...