Coumba African Hair Braiding — Local services in Danbury

Was new to the area and was so glad I found a spot near me, but that turned left after I kept going.

First issue: I would not recommend the 2 goddess braids styles, it did not turn out well, especially at the ends. The technique was not neat and they did nothing to keep the ends in place but wrap it with a rubber band and did not even out the length of the hair. So one end was significantly longer than the other.

Second Issue: They provide hair but seldom have a vast color selection to accommodate your hair color. So every-time I went, they'd ask me what color I want, and come out the back with either black or this really honey blonde.

Final Occurrence : My final straw for me though was when I was quoted and confirmed a specific price for redoing the front edges of my box braids. It was simply 2 small rows of box braids to be done and I confirmed with both owners PRIOR to coming back and before coming for my redo. After I made the appointment, confirmed the price over the phone, and at the end of the style she up-charged me an extra $35 from what we JUST discussed, bringing my total of the bill to half of what it would cost for a full head. I would not have had a problem if this was discussed prior, but I was blind-sighted and her tone when she told me the price and her stammering and low which let me know she was trying to squeeze extra money out of me. I expressed my dissatisfaction and she just stood in front of me and held her hand out. I did not even have enough money on me to cover the whole significant up-charge because I withdrew the price we agreed upon plus the tip I was planning to give. Nonetheless, I calmly paid it because I am non-confrontational person, but I was extremely turned off by this and I cannot stomach giving my business to a place that is not honest in their practices. I was planning on bringing my family member and friend here to continue to support the business, but they just now lost a few customers over $35, when that money could have been multiplied overtime for more profit and a loyal clientele. This exchange took place with the older woman, as the younger woman in the shop was not present at the...

Chairs were full when I walked in as i got further inside all the ladies brading hair stared at with a stank face on as I didn’t belong there I called 3 times before I went once the day prior to confirm that they braid hair and twice today to make sure they were available and could braid my hair after the long weird stare I asked if they could braid it And they said yes would I like conrows the lady replied and I said yes it was taking quite a while for the ladies to braid the hair and my girlfriend was hungry and was uncomfortable with the atmosphere so we got up and was on our way to find something to eat we weren’t from the area so we got lost for about 40 mins we finally found a place to eat with was actually right next to the braiding place so we decided this time to sit and eat and call to make a appointment for later I called them and ask if I could make a appointment for 3 but they refused to braid my hair because “ we walked out with saying anything & they were looking for us “ which is false because on our way out the barber asked me if everything is okay what happened and I told him everything was fine just going out for a bite eat we will be back in an hour worst customer service I have ever experienced in my life just stank rude people don’t go not...

This is truly a place that does not deserve the low rating that others have given it! I almost didnt come here because of what others wrote, but I am beyond happy that I called Coumba and found her to be pleasant over the phone, which made me want to take a chance, as I needed my daughter's hair braided. To my pleasant surprise and for the first time in the 6 years I've been taking her to African Salons, my daughter didn't cry nor complaint about feeling any pain during styling. Just this alone, is worth the world to me. Now my daughter even gets excited about getting her hair braided. Not only is Coumba and the other lady gentle but they are also pleasant and professional. I'm even thinking about getting my Hispanic hair braided too😊 At the front of the salon, there's a barbershop and I have also found them to be polite and professional. Even though I have to travel 35 to 45 minutes to get to Coumba I will definitely keep bringing my daughter to...