My husband and I come here all the time we live near by. I don't see much difference between here and other convenient stores. Everyone that works here just seems to be going through the rolls. Only one employee stands out, she mite be alittle on the weird side depending on your own attitude. But she is majority of the time happy and uplifting (joking around [in the lightest sence of the word]). Kat just seems to be one of those people that no matter what life throws at you, "you turn lemons into lemonade ".
Otherwise you go there, you order pizza, pick it up. Get gas, pay for it. Pick up a snack, beverages anyone and did i mention the rewards that everyone else has also. Although (i am not a computer genius) majority of the time I can't get the rewards points to work (gas mainly). Now what is the differences between that and other convenient stores. I really would like to know because even with the rewards i can go down the street to another convenient store and get gas alittle cheaper. Need to watch the...
Read moreThis is the second time in a row that we ordered from this store and got subpar food and service. The first time, we ordered a taco pizza and it arrived with no toppings. We called multiple times but the line was busy so we had to drive up there. They didn't even apologize or seem to care, they just offered to have us wait while they make another. We didn't have time so they just gave us the toppings to put on our cold pizza. Today, we ordered another and the cheese was stuck all over one side of the box. It was such a mess that we could not even pull it apart much less tell where it was cut. Again, no appology and they didn't seem to care. They actually seemed annoyed that we complained about their horrible service. The pizza looked like somebody was using our pizza to juggle. We feel like this may be retaliation for the last time we had a problem even though we were not angry or rude when we had to deal with the...
Read moreWe've purchased a LOT of fuel from this store in the past. On the most recent visit the pay-at-the-pump display said "see attendant inside". So now I'm waiting in the queue inside behind 4 others. When I finally got to the attendant, he indicated that Hy-Vee fuel saver purchases now required pre-authorization INSIDE the store and I needed to tell them the EXACT dollar value of the fuel I intended to buy. I'd intended to use the fuel saver card but hadn't entered it yet. I also didn't know exactly how many fuel saver points we had. A LOT of unnecessary delay. I've contacted Casey's through the store website - we'll see how that turns out.
This store also looks like it doesn't get a lot of love.
Bottom line if you're looking for a "convenience store", this place falls short. Hopefully enough 1-star reviews might motivate them to get their...
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