Little Caesars Pizza — Restaurant in Davison Township

February 17th was our sons 13th Birthday. At 740PM, we decided to go through the drive through window for our 2 Hot and Readys and an order of Bread. We didnt call before because every other time we have ordered they are ready immediately. At 744PM we recieved our slip and were told it would be about 10 minutes. 15 minutes later, a car honked at us behind us and we were asked by the employee at the window to pull around and get back into line, that it was taking a little longer. No worries, we pulled around. It was taking a few minutes so I told my husband I was going go run inside to grab them. I went inside and there were customers leaving. The young lady at the counter asked me what I would like and I said very calmly "we were in the drive through waiting for 2 Hot and Readys and a breadstick..." and I got cut off by a man pointing and very rudely saying "Right there". I in return said "we ordered bread too". And they tossed a bag on the counter. Now, to this point I was not angry but he clearly was agitated with the buisness and me coming in. I said "We come here all the time, this makes me not want to". Respectively, I should have asked for a manager. I should have just written this. But I said it. Waiting 25 minutes and having not even a drop of empathy or explination. It was as easy as saying "We are busier than we thought," or "I am sorry it took longer than we origionally said". But no. After I said "We come here all the time, this makes me not want to" the man that was toddler pointing at my bread due to my inconvenience said "Good then." Good then!?!?!?!?!?! Oh and we just got through cutting our...

If I could give this location 0 stars, I would! DO NOT book a party here if you want to have a comfortable setting where you are treated courteously and served promptly. The party room air conditioning does not work. We had been to a baby shower a year ago where this was the case and I specifically asked when booking the room if the air conditioning had been fixed. We were verbally assured that it had been. That was clearly a lie, as we spent our entire bridal shower uncomfortable and sweating because the air did not work. We actually went out and bought some box fans to get the air moving, but it was noisy and minimally effective because the owner continued to prop open the kitchen doors spilling even hotter air into our event even after asked not to do so repeatedly. The servers were rude (rolled eyes when asked for water pitchers/mumbled under their breath when asked to cover the tables that should have already been covered). They were also unwilling to serve us during the hour we were setting up and acted as though we were inconveniencing them by purchasing drinks and appetizers. The owner actually told the servers, "they don't need to be served until their event begins." Overall, this particular Little Caesar's is an overpriced, second-rate (at best) version of the Little Caesar's franchise. The owner, managers, and employees are not interested in customer satisfaction, quality food, or...

Little Carsars Davison has been going down hill over the past year. I’ve had many breadstick orders fail over the past year, but overlooked it. But, last weekend took the cake. After my daughter who was one of our guests for the evening went to pick up our order for us while we got everything else ready, we found the order was wrong. I called and let them know the order was wrong and I needed them to have it delivered since we already spent the time and gas to go up to go up there once. I was then given to the “manager”who said I had to drive back up there to get what I ordered. The only authorization the manager has for their mistakes is to remake it. Meanwhile, my guests were back at my house and the other food was getting cold while I went up there for what I ordered. Not caring about customer service was concerning. Luckily, we have many other options in Davison for pizza. I won’t be returning. You lost a business now from not just my husband and I, but everyone at our house who thought it was wrong for me not to even get an apology, let alone anything for my time and trouble for their mistake.

I’m all about customer service and would rather give my business to companies who go...