The first time I went to pick up food a few years ago, nobody in the restaurant greeted me or acknowledged me and the restaurant was quiet with no customers in the dining room and none of the owners/workers talked. I thought it was weird and rude and never went back until this week and it was exactly the same. I noted that not one of the three people behind the counter said a word or made eye contact and were generally just scowling and speaking to one another in Chinese. I ordered bourbon chicken and it was NOT like anywhere else I've ever had it. It was bland and rubbery thigh meat in brown sauce and zero bourbon flavor. Spring rolls were nice and crispy but with a mushy and unrecognizable filling which is terrible with a crispy exterior. I paid 4$ extra for "ham fried rice" and it was tiny pieces and a miniscule amount. If you have excellent food you can get away with terrible customer service but this is a total soup nazi scenario without the benefit of the...
Read moreI'm very very disappointed my general TSO was very old, dry and stale and today I woke up with diarrhea probably from eating old food. I could not even chew the meat it was so hard. I ordered from Uber eats and was told I could not get a refund I'm super bummed and couldn't even finish the meal. I definitely will be taking further action with the health department I would hate for anyone else to get sick, and if you scroll down clearly I'm not the only one who got sick just a week ago someone else got sick. I understand these type of things can happen but it's the restaurants job to do their best to prevent this from happening Update approx 8 min after I made this review Uber eats decided to give me a full refund. I'm still going to the health department I've never been so sick in my life and concerned about the...
Read morePlaced an order for pickup at a scheduled time. We get there and I think they forgot to make it as they were busy. We sat for about 10 minutes, no big deal. I checked out and as I was leaving they asked me to stop to tip (I tipped already on the website). Once I got home and opened everything up, the first thing I noticed was our chicken was grey. We both felt nauseous after eating to the point we couldn't finish our plates. None of the food was very good considering how much I paid for my order. I'm hoping it was just a one time thing, but I probably won't take my chances again...
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