I wish I could give a negative star review - this was sent to the general manager and the District manager: Your Highway 90 Dayton Sonic is awful with awful attitudes from the girls here. I ordered two shakes at about 9 and I had to push the button to talk to someone again after it said it was on the way 25 minutes later, Lori brought one out and when I said there was 2 she said yeah I know our machine is broken and we’re waiting for it to start running again (? They brought me one shake but not the other??) which could have been said when she said she was bringing them out when I called into the store again to see why it had been 10 minutes and no shakes. You have one at the window gossiping and throwing the f bomb every other word about not making enough money within ear shot of where I’m sitting. …Lol you can’t make this up, I’m sitting here writing you and listening to another employee talking to a car next to me about how she wanted to “dump the tray of food” into someone’s car for being upset with her service earlier. All while I’m still waiting for a shake for now 40 minutes. But let’s raise the minimum wage and make sure to tip because everyone is shoving that down throats that the service industry doesn’t get paid enough....
Read moreWe enjoy Sonic occasionally, and they send unlimited emails to use the app. so after using it a few days ago, I was disappointed that they didn't get the order correct. Ist she said we just got the order, it will be a few minutes. That was totally fine. I wasn't in a big hurry, but when I order things like tomatoes on a burger and they don't put it on its frustrating because they don't forget to charge you extra for the add ons and simple things like no mustard it appears that they're in such a hurry they can't read the ticket. I got a medium order of onion rings, and there were four onion rings lol for the price I paid. I was a bit surprised. I guess the positive side is the food was actually hot even though one of the burgers wasn't eaten because it was not prepared correctly and this was around 10:45 am so they weren't busy. Very...
Read moreThe Food is almost always good but lately the service has gotten worse and worse.
We started by going to one of the stands and pressed the red button, 10 minutes later we got no answered.
Then we drove to the drive thru, no matter how close we got to the speaker, even with my mom yelling our orders, they cannot hear us somehow and made us drive forward.
A worker came out to take our order and before we could even get to the second order, we immediately commented how they had nothing to write the order down to remember. Then we FINALLY made our order after she got it wrrited down.
If you like the food here and don't mind the atrocious wait time, definitely come here at Sonic.
But if you want something fast, I suggest going to either the McDonald's or Burger...
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