Never thought I'd have to write this review, but its important in my heart to share my experience that I had at this restaurant yeaterday so I can warn others who are not dutifully warned of the practices of this restaurant. I walked out feeling mistreated, not heard, unloved, and invalidated.

Businesses are meant to serve the people, to provide care, and honor their customers voice, or be willing to receive feedback. Especially in the restaurant industry.

There were no notifications on the door or menu that this restaurant does not accept returns of meals not liked by their customers.

I went to lunch with my husband and toddler. I ordered a mangolian beef, angel sushi, and edamame. We ordered a shrimp fried rice and egg plant appetizer.

Everything tasted okay except the mongolian beef. The meat had a strong smell in odor, was chewy, and did not taste right. The quality of the meat did not taste right.

I told the waiter that I wanted to order something else because the food was not to my liking and the meat did not taste good.

The waiter to my astonishent said in a summary, no we made the food, you have to pay for it. They are not offering me the option to return the food and order something else without charge. The quality of care in this restaurant has gone down. This is unacceptable.

I asked to speak with the manager, and his response was worst. He said, there are two other people who ordered the mangolian beef and so basically since they did not voice a concern of not liking it, you cannot return. I said, I'm not those two people. He was not apologetic nor concerned that I was an unhappy customer and that the quality of this meal could be improved. He did not offer me to exchange it for something else, nothing.

He then ventured to offer 50% off return, which i accepted unhappily. Otherwise he was not offering to make it right.

So i paid for a meal I did not eat.

The waiter did not come back to our table to check on us.

Then when the waiter brought the bill, he did not honor the agreement. Instead of 50%, he put a lower amount. This is out of integrity.

My husband brought this to his attention, and he changed the amount but still did not put the exact 50% agreed.

I will never honor this type of business practice and will not be returning to this restaurant.

No one deserves to be treated this way.