Bona Fide Juicery — Restaurant in De Pere

I absolutely love Bona Fide. My favorite things about Bona Fide are the food, atmosphere, and staff. However, lately I have noticed the behavior on behalf of one of the team members has been rude, and unsatisfactory. In fact, her behavior has deterred me from going to Bona Fide, as I have never had a positive interaction with this particular employee. This employee has ruined some recent experiences at Bona Fide. The last interaction I had, she made me (the paying customer) out to be the problem. I find her attitude to be very passive aggressive and to be blunt disrespectful. In fact, my friend visited Bona Fide a few days ago and was treated in this same manner by the SAME employee. From what Iv'e gathered, this particular employee wears glasses, and hair in pony tail with dark hair. I have had multiple bad interactions with this employee, however, this past visit was the final straw hence this poor review. I cannot imagine that I am the only customer who has had bad interactions with this woman, and it makes me sad that her behavior may be turning business away. Like I said in the beginning, I love Bona Fide, and the establishment. However, paying customers should never be treated in...

Edit: The owner reached out after my review offering apologies and refunding my previous visit. I’ve since returned to experience improved customer service and the same delicious smoothie bowls. I’m glad they take reviews seriously and are looking to improve the overall customer experience. I am changing my original 2 Star to a 4 Star rating.

I loved this place...until today. The first time I booked a sauna the staff was great and I received the full hour in the sauna at full temperature for the program I selected. Today, the sauna wasn’t pre-heated (which according to the staff was my fault because I booked it at the last minute) and it only lasted 28 minutes, never reaching the max temp. If you don’t have time to give a customer the session they paid for, don’t allow last minute online bookings!! I was not impressed with the customer service either when I questioned them about the service. Blank stares and a “not our problem” attitude. I’ll miss their smoothie bowls but it’s not worth the money or my time to drive from Howard. Hopefully as they gain more business experience, things will improve. I wish...

Came here and have never had more... conflicting thoughts? I'm so confused, why does it smell like your baking curry? I thought this place was vegan but it literally smells like a line at Disney world in 97° weather. Another confusing thing, it has QR codes all over the tables, walls, and counters but no wifi password to be seen. I looked and it has specific guest wifi but still made me feel like a trespasser WHEN I BOUGHT 3 THINGS. No wifi password to be seen and I checked multiple times. I literally wandered around the store bewildered for who knows how long searching for a wifi password that doesn't exist. I would definitely invest in some air freshener and some printer paper to MAYBE inform your customers of what wifi you have so they can do the QR code YOU asked them to do. I literally will give you a sheet of printer paper if you need one but with the costs of your smoothie being 7-10 dollars i think you should be fine buying a $5 pack of white...