Not good. First our server took care of other people who came in after us. So we sat drinkless for over 5 minutes. Then there were 3 groups seated after us and they were eating before were got our food. What did we order that took ours longer nothing, I could see they had the exact thing as we were waiting for. Thankfully the owner came and asked how everything was and after we told him our food made a quick appearance. I wonder how long it had been sitting waiting for the waitress, also, it was not piping hot. I thought the food was good, the rest of the table did not. The owner did offer us $3 off each meal. We asked for a box for what was left and ordered our desserts which also came in a to go boxes, which we didn't ask for, we had planned on eating them there. I wish we had because when we got to the car one dessert was wrong. The hostess was prompt to seat us but also walked by several times and didn't notice our lack of food or drink. We really should have left before we ordered. Not a good start to...
Read moreWe really used to love this place a few years ago. We had moved and then came back to the area excited to dine here again only to be let down. My husband and I showed up at 3:30 on a Wednesday and were told since there was only two of us we couldn’t sit in any of the empty booth’s because if there were more people that showed up in bigger groups they would need to sit there.. at 3:30, on a Wednesday my husband and I couldn’t eat our food at just 1 out of all the empty booths they had, which only one other group of 3 came in to eat during the two hours we were there. That wasn’t a big issue, it just made us feel like our experience didn’t matter to them. The biggest issue was the food had really gone down hill and wasn’t even served to us at a luke warm temperature. The spinach artichoke dip was still great and I will always remember when we used to come here and absolutely love it, but that friendly atmosphere and great food seemed to disappear like with many other places over the last two to three...
Read moreThis was our first experience at Nicky's and I would love to say that we were definitely return merely for the amazing customer service we received from this Layla. She is so amiable, had a great attention to detail and was extremely gracious throughout our entire dining experience. The food by far was not bad at all. If you are not a bread eater then please note that the sandwich is all come with toasted potato bread or something similar so that is something to be aware of. The fries were delicious and all the items or definitely above average. We would certainly return just for the customer service and the atmosphere. It was very comfortable experience for our family and the children are excited to come back and possibly try eating on the second floor. Thank you so much for the excellent customer service and we will see you all...
Read more