Wissota Chophouse - De Pere — Restaurant in De Pere

Visited Wissota for the first time tonight. We were seated quickly with our reserved party, the dining area was pleasant and the table was nicely set. Our server was polite and appropriately attentive.

We ordered appetizers, drinks, soups, entrees and desserts totaling over $400 for our table. Pricey but not insane compared to other chop house places. Appetizers were just OK. Our lobster bisque had no meat in it, flavor was good but lacking in actual lobster. The Brussels sprouts were soggy and cold. The mushroom risotto was a nice texture, but also cold and lacked flavor.

The prawns were gigantic and perfectly cooked. The scallops were also large and nicely cooked. The two at our table who ordered steak were both disappointed in the doneness (over cooked) and lack of flavor/seasoning.

The desserts were large and tasted good.

The biggest loss of points for me, though, was that as we were sitting and chatting after our meal, some with unfinished drinks, instead of coming to ask if there was anything else we wanted, another server (manager maybe?) came over and told us another party needed our table and (politely) asked us to leave. There were other vacant and cleared tables nearby and we were not raucous by any means.

If I’m going to spend over $200 on a meal (honestly, any amount on a meal, but especially that much), I expect to be able to relax and enjoy my experience. Not be kicked out without cause. This was a first and last...

Customers Beware: Extremely disappointed with the outcome of the evening and the way this business is operated.

My wife and I were given a gift card for Wissota by a client and chose to go out for the evening. At the end of the evening, we were met with the head of house after our server was having issues with our gift card not working. She came back stating the gift card is not valid to be used at this location. Puzzled by this as it is a Wissota Chophouse branded gift card, we presented the receipt with the gift card showing the amount on the card. We were then informed as the gift card was purchased at a different Wissota location, they would not be able to honor it at all. Nothing was done at all to try and rectify or correct the issue.

There is not a single place on the gift card, the receipt or anywhere in the verbiage stating only valid at the purchased location. As there are multiple Wissota locations in the area, how is any customer supposed to know this?

This is an absolute poor way to run and operate a business/franchise.  Now I am sitting with an empty pocket, a gift card for a business I can not recommend, will not recommend, and will never...

I have a gift card for Wissota Chophouse. I went to a Wissota Chophouse last night and ate dinner. I STILL have a Wissota Chophouse gift card. Apparently, the gift cards are only accepted at the Wissota Chophouse where the gift card was purchased... The only indication was in the very fine print on the back of the card where it mentions the city where it was purchased. Borderline scam when it's not communicated or advertised up front. I have never seen a franchise accept a gift card at only one location. I was told they have separate owners (obviously - it's a franchise) and their POS systems are different at each location. The manager was polite and said they are working on fixing the problem. So, Wissota ownership will happily keep the revenue where the gift card was purchased AND the revenue I was duped out of in De Pere. Now I am stuck with a gift card I can't redeem or return. Passing ownership/POS problems onto the customer is a terrible look. Either stop issuing gift cards, eat the cost yourself, or do what 99.9% of franchises do and accept your franchise...