KFC — Restaurant in Dearborn

They sold me undercooked chicken, I had to drive all the way back to the restaurant and was met with a manager and his nasty attitude. He wouldn't give me a refund so I called their customer service and filed a complaint. I didn't want the order remade because i didnt want to give them a chance to give me more undercooked chicken. After I finished speaking with customer service I left the restaurant and this grown man come rushing out the door to rush up to the car of a woman and confront me about this under cooked chicken. He claimed that he cut into all the nuggets and they were cooked perfectly, that was a lie because they were not and also that nasty manager followed right behind me, he didn't have time to cut them all. Also, I bit into 1 and broke about 2 it 3 others open to check. His claim was that I didn't like the sauce, which was really good, by the way. So clearly the sauce was not the problem, also if it didn't have sauce on it, I would've put them in the oven to finish cooking and called it a night. This grown man or should I say boy rushed out to my car to intimidate me, if I was a man hr would have never came outside to confront me. Prior to me leaving he wouldn't even come back to the front counter to give me his name, I only asked because customer service asked me. I would never return to this location and probably any location. They didn't give me a receipt before I left the first time, I paid cash 🤔. Lastly, I'm giving 1 star because 0 was...

Ordered simple 8 piece wing promotion, took over 25 min. To receive. Made to wait in lot for drive thru service. Saw several customers walk in and walk right out with our getting serviced, at least half dozen drive thru customer had to wait for there orders. Minimal staffing I assume I saw at least 4 employees. Including manager. Maybe they had to cook chicken to order, food was piping hot. Style wasn't really to my liking hot and spicy style. More like buffalo style which I really don't like. Breading was really thick and a little doughy although well cooked meat. Pricing was fair, but not really a go to meal for me, more of a got a hankering for item specifically. Service was ok, just slow. Maybe time of day issue? Haven't had kfc in a few years this meal remind me why. Not a recommend for me, would have had a better deal with a swarma sandwhich down the street. Better tasting, and faster service . Service needs to improve as well as overall quality of the...

WORST KFC IN THE PLANET!!! ITS GOTTTA BE! Today I was in the drive through for 30+ minutes nobody came to the speaker should have known something was up due to the car in front of me leaving without placing an order as well. Prior to this experience they never have chicken wraps no matter what time you go! I confronted them the last time they told me they were out of wraps and wouldn't you know, they weren't really out the manager said I'd have to wait ten minutes on them. I didn't mind waiting, I told him I'd of rather him said there's a wait then to say they don't have any each time I come. I waited and was handed cold wraps! So that was a lie! He just doesn't want to sell the wraps he'd rather sell the other items. The service is always slow at this location! I'm not here to just complain if you'd like help I'm willing to do it after 5pm reach out if you are responsible for this...