Taco Bell — Restaurant in Dearborn

I have my respect and appreciation for a company like yours, which is prestigious and has a very bright name. The employees in this restaurant, the evening shift at 2:00 in the morning, make Dasher drivers wait for more than three hours, and I am one of them.And the requests are not prepared for them. These employees that you have want to receive the financial compensation without providing any service or anything.They are responsible for it while they are at work.Today 6/2/2025 they made me wait for more than three hours and the Dasher requests were not processed and in the end they told I am not the only one, there are more than 20 cars owned by Dasher drivers, and there are other customers who are not Dasher drivers and were unable to buy any food because the employees are not doing their job. You can review the gambling establishments inside the restaurant.If the employees treat us in this way, they will lose this restaurant and close it permanently due to the mistreatment of the employees or they will perform their duties towards their We would like the officials and those in charge of this company to change all employees because they have committed violations such as these.This gives you the right to change all the workers present in the restaurant because they committed such an act and did not perform their duty to the fullest extent and as the company requires of them.This is considered fraud and deception in an illegal way, even the screen in front The window I saw the worker connecting it and sometimes I go there at night and I see him disconnecting it considering that these people disconnect all the cameras even the management does not know what they are I bear responsibility for my mistakes if I lied in any of the letters I submitted in the complaint.If I fabricate or make up words against the employees, I am ready to come to you and take full responsibility for my words.We hope that the company management will completely change the staff that works late at night.Even the orders that I had from your restaurant, I photographed them and you can review this thing through Dasher so that you can be sure that I am honest in this claim that I...

3/20/25

It took until today for Taco Bell to return my money. Absolutely RIDICULOUS!!!!

Rick Zorn

3/14/25

Well it's been more than 5 hours and Taco Bell still hasn't issued me the refund that the customer service department said would happen approximately one hour after I talked to them at lunchtime. Just goes to show that you can't trust this business to be honorable and reputable.

Rick Zorn

3/14/25

Well this has to be one of the absolute worst Taco Bell experiences that we've EVER had. While placing an order from the TB app while standing INSIDE the TB location on Telegraph Rd in Taylor Michigan, the app sent the order to another location in Detroit Michigan approximately 10 miles away from where we were at. So not only did we not get any lunch, but WE GOT CHARGED FOR IT TOO. We'll have to wait and see if Taco Bell fixes/resolves this issue.

Rick Zorn

3/26/24

I recently discovered a few reasonably priced options available on the Taco Bell 🔔🎐 menu and have been frequenting it much more often than usual. Special "Thanks" to the Stunning, Breathtakingly Beautiful DaShana for her kindness and helpfulness with my orders of late. I've really been LOVING my Cheesy Double Beef Burritos which I find to be quite Delicious and filling as well as being a good value for the portion size. Well Done Taco...

This was a very unsatisfactory experience. I went through this drive through while it was fairly busy, waited approximately 5 minutes before I could give my order at the speaker. When I got to the speaker, I was asked to wait some more.

After several more minutes waiting to give my order, the employee greets me and says: "Hi, welcome to Taco Bell where we are currently busy and your order is going to take 20 to 30 minutes. Would you still like to order?" 😂😭

I paused before I answered her question. At this point, I had already been here for ten minutes, and I was starving. I looked to my right and realized that this drive through lane is up against a concrete wall, and I saw that there were at least ten cars lined up behind me.

I asked the young lady on the speaker, "If I don't order, how do you expect me to leave? I'm blocked into your drive through by other cars and a brick wall. Can I just order and wait?"

She sounded irritated and exasperated, but she took my order.

Once I got my food, after at LEAST 30 minutes (as promised 🤷‍♂️), it was so trash. The rice in my burrito was crunchy hard, potatoes were rubbery and old, and it was a mess inside the paper bag with food falling out all over.

Ugh such a bad experience.

Two stars because they warned...