Subtastic — Restaurant in Dearborn

One of the worst experiences I’ve had at a restaurant I used to support. This was my last time ever eating at Subtastic.

There were two clueless teenagers running the place like it was a school project they didn’t want to do. We made our order clear, half lemon pepper, half buffalo, but they still managed to mess it up and gave us all buffalo hot, like they just didn’t care.

The wings? Dry as cardboard. Tasted like they were cooked last week and microwaved today. Zero flavor, zero effort. The subs weren’t any better, dry, crusty bread that crumbled with every bite. And don’t get me started on the meat… barely anything inside. I’ve seen more generosity in a vending machine.

Save your money and go anywhere else. Subtastic? More...

Inconsistent with business hours. I've called many time at least 30 minutes before close and either they don't pick up. Or they pick up to say we're closed ( 30 minutes to close) I think with a few older gentlemen to guide the young teenagers about business importance when it comes to belittling small things that could cost you many customers. Besides needing help in the kitchen and improper communication between said teenagers. Food is great prices and atmosphere. But if it's not going to have someone experienced and مشمر ، to hold it down and make sure the shop doesn't decline. Hope this is taken as constructive criticism and...

The first time I stopped in for some wings and they were amazing. Best wings I'd ever had. The last 2 days it's like they haven't changed the grease in a long time. I even asked if they'd changed the grease before I ordered and the guy said yes but that wasn't the case.

Update: Let's talk about customer service. From the young man at the counter greeting me with a smile even when I'm coming in for a order replacement. The cook greeting me with a smile and making sure I'm satisfied. As well as the owner contacting me to make sure I'm satisfied. But THESE WING ARE AMAZING. Thank you for great food and...