McDonald's — Restaurant in Decatur

We visit this McDonald's on a regular basis. Most often we go during lunch time and go through the drive through. It is a hit or miss on service in the drive through depending on the day and who is working the window. There are many kind workers there who try to get orders right and are friendly. Most of the time the orders are right. If for some reason they have been messed up, we call and the manager always makes it right.

Many times this location will allow schools to do fundraisers where they serve for a night. This is a great way that they give back to their community.

When visiting inside the restaurant, it has always been relatively clean and orderly. Most of the workers are friendly and kind. The restrooms are typically clean and available.

There is not a play place at this location as the children would hope.

The restaurant is easily found and accessible from the main road and the side road. The parking lot is a bit unconventional when you first pull in as there is parking immediately as well as drive through traffic. Other than that, the parking is easy to get to and get in to the restaurant.

This McDonald's does offer the service where you can order your food from the car and they will bring it out. If you download the app, you can get coupons on your...

Rude and didn’t wanna give me a receipt

Edit: went back because after I started to eat my meal I noticed they messed up on one of my sandwiches, I took it back and told them I needed a new order because all my food had gotten cold by the time I returned it. They gave me just a sandwich and refused to remake the rest of my food because they say I had ate some, after arguing I told them to just give the original food back, but they had threw it away and attempted to give me the food that had already been in the trash. After arguing they remade some of the food and gave it to me but it was a small fry (the original was a large) they claimed that’s all the fries I had gave them, after arguin again while the rest of the food was getting cold again, they finally gave me another fry, and rudely told me to start going somewhere else. after I wasted my time and gas. I wasn’t even hungry after the ordeal. They need new management...

Easily the very worst experience I’ve ever had at any McDonald’s. Extremely long wait in the drive through, they were busy so no biggie in my opinion. Order my food and the woman taking my order was very unfriendly. Arrive at the first window and pay, she hands me back my card and as I’m saying thank you just closes the window on me. Next window I receive my food and get an equally rude treatment from that employee. Get back to my hotel and my “Crispy Chicken sandwich” is burnt, it was so dark I initially thought they’d accidentally given me the spicy chicken sandwich. Chicken was burnt and so dried out it was inedible, my fries appeared to have black pepper on them which was odd. I know times are tough for the service industry and I’m a very patient, tolerant person but this was beyond the pale. Absolutely terrible experience all the way around and I’d recommend that everyone avoid...