Tedescos Bakery — Restaurant in Deerfield Beach

had a horrible experience today. I ordered a cake with apricot coconut. When I tasted it, it wasn't cake but coconut cream and apricot. I asked the attendant to change it because I didn't like it and it wasn't a cake. She said she said 500 times that it was coconut with apricot. I don't have a crystal ball to know that she was talking about the cake and not the filling. She said she could give me a simple cake from the counter. And did I ask for something for free? I just wanted to eat a delicious cake and leave satisfied. The establishment needs to have more empathy with customers. Furthermore, the product specifications must be visible to the customer and not to the counter attendant. I called and spoke to the manager, she simply said that when I came back the other day she could see what would be done... hmm? Does anyone think I'm asking for alms? Not an apology or any attitude... staff unprepared to...

I went for brunch and arrived two hours before it was set to end. There was no coffee, no eggs, very few of the fried Brazilian savory pastries, and what was left on the table was cold. When I asked when they would make all of the items advertised on their Instagram videos available, I was told they were not bringing anything else out, but that we could order eggs. We waited over 15 minutes for eggs and coffee, then had to request it a second time. Truly, there were not even half of the advertised items available, but they charged the full amount.

On a different occasion, I ordered a hamburger and was overcharged by $6. When we brought it up to the owner, his solution was to gift me five free bread rolls instead of apologizing and refunding the money.

The food is decent, the place is cute, but the service is sketchy. That has been my...

I'm extremely disappointed with my experience at Tedesco's Bakery. The customer service was abysmal. When I asked about a specific type of pastry, the staff seemed completely uninterested and unhelpful. They didn't even bother to offer any suggestions or alternatives. But what really took the cake was the wait time. I ordered a single pastel, and it took over 15 minutes to get ready. I was shocked and frustrated by the inefficiency.

I've been to many bakeries in the past, but Tedesco's definitely falls short. The lack of attention to detail and poor customer service is unacceptable. Unless they revamp their customer service and quality control, I wouldn't recommend wasting your time or money on...