Harpoon Hanna's — Restaurant in Fenwick Island

Little disappointed last night upon waiting for a table for 4. It was about 5 pm. I understand it was a busy weekend to eat out because of Valentine's Day. Business was quite brisk. This also was not our 1st visit; we have been numerous times over the past 10 years, or so. I most enjoy the deck seating when it is in season. The view alone is a winner!!

Anyway, 2 of our party were there inside before 5, and 2 arrived a short time later, and upon arrival, at 5:10, after my husband waited already, he was then given a buzzer, so there was more wait time.

A group of patrons passed us, as we waited along the left wall, they were going to the dining room being sat by a server who asked the one lady in the group, "Do you want to be sat now?" Meaning others were still needing to arrive.

Correct me if I'm wrong, but doesn't the seating work the same for all patrons? Maybe the others had a reservation? ----- I don't know if those are accepted. I don't see that after doing a quick website search. My apology then, if so.

The last comment I want to share is the hostess, who was wearing a red and black flannel shirt, that sat us, who had no experience with communication skills. We would've been just fine if she pointed out our table and didn't see us to it!

Service was v-e-r-y slow to begin. It was like 9 minutes we sat without even an acknowledgement.

Things did get better, finally, our server greeted us with the standard basket of muffins and sliced raisin bread. All in all, there were no food complaints, just the seating and lack of communication during seating, so that is the reason for 3 out of 5 stars. For an award winning restaurant and being named a top 100 restaurant, at one time in the hospitality industry, that level of care should be shown to each and every customer.

I'm showing our entree choices with pictures, so you know we truly did dine there last night. For starters, we ordered the crab pizza. It came with a side of (shake) seafood seasoning. Food included seafood linguine and broiled scallops, sides of mac n cheese and caesar salad, garden salad and a wedge. The garden salad was primarily lettuce, unfortunately, pretty bland. Those who had the others were quite pleased.

Our main meals were tasty. Definitely a filling meal for the 4 of us. We had leftovers...

Worst experience ever! We will not be back for a long time. The food was wrong and cold, orderd a grilled chicken salad, with lettuce, cucumber and chicken with oil and vinegar. Told the waiter that I have a dairy, seafood and red dye allergies. It came with buttered croutons and ceaser dressing and cold. We also order a kids pizza and fries that is normally to hot to eat. Not today barely room temperature. Also ordered the stuffed baked chicken with veg of the day. The chicken had good taste was cold in the middle and barely room temperature with a different veg of the day. The waiter didn't even bother to ask if I would like the zucchini and corn mix. Just came with the meal. Would have been awesome if it was hot. He didn't bring a manager, just said we'll fix it somehow. He said we'll remake the salad, we said no because you couldn't get it right the first time. He made his own decision about the bill. We had to ask for water we never saw the waiter. Didn't ask us if we wanted anything else. He rushed us out. Brought us the check and waited for our card. Took our card at the table and had us sign in the toast machine right there. We didn't even get a copy of our receipt, we asked for on. We Never saw a manager. We asked to speak with a manager and the hostess laughed at us because we were going to wait to speak to a manager. Then they told us that there wasn't a manger on duty, so which is it? Manager there or not? They wanted to take our name and number. Because of poor service and cold food we left NO tip. First ever. Our first trip we left a $20 tip. We don't mind paying for good food but this was our worst. All other tables around us had better service and the kids meals came out before the adult meals. We asked for our kids meal and pretzel to come out like that but our sat in the window. The waiter tried to tell us he pulled it as soon as it came out. Based on the temperature of the food, noway. Like I said we don't mind paying for good food and good service. Our experience...

trying to rack my brain for a dining experience worse than this and can’t come up with anything :/. we ordered seafood medleys, steaks, stuffed chicken, and a few apps. bang bang shrimp and boneless wings were pretty good, pretzel portion of the crab pretzel was bland but the crab dip wasn’t terrible. bacon wrapped scallops i wouldn’t say were awful but not great. the bacon seemed almost raw. as our entrees were coming out, our server nonchalantly let us know the baked potatoes would be another 15 min. not gonna lie, the entrees were inedible. the 3 of us who had seafood medleys couldn’t eat it. the shrimp, scallops, and lobster tail were all over cooked, rubbery, flavorless, and somehow still cold. the server never asked how the meal was, and when she noticed that the 3 seafood medleys were untouched she didn’t ask if there was something wrong or if there was something that could be done to make the meal better. we are a family of restaurant workers (front and back of house) and are always understanding and considerate that the food being bad isn’t the servers fault. but it is on her that there was no effort to rectify the situation. potatoes never came out but the entire table didn’t order baked potatoes. we reminded the server we were missing mac n cheese but she never brought that either. we asked if we could be comped for the price of the sides that were never brought out. so $9 off a $250 ticket of food that we couldn’t eat. if this was my table i’d have been doing everything i could to make sure they didn’t leave unhappy. i know people have bad days and fourth of july weekend is super hectic and everyone is short staffed but this was just all around a bad time. the scallops left a weird chemically taste that’s still lingering an hour or so after we left. the muffins were great maybe they should just do muffins and breakfast breads from...