Horrible “customer service” with a rude Manager. I needed to make an exchange & a return. The Manager was rolling her eyes, huffing & puffing saying “everything’s been opened” while disgustedly looking over things. An item I needed to return had a simple paper sleeve over it that had come untaped, not opened. She made such a fuss that I took everything back even though the one item was $40 and can’t be used. I’ve shopped here for over 15 years but I won’t put up with rude people. And shop owners bemoan all the Amazon...
Read moreHow many time has this hardware store save me money and time when I'm doing a DIY project. Over the years Fenwick Hardware has gotten me through a project when I had no idea what I was doing or what ai need to get it done everyone is so helpful and knowledgeable. On just about everything I have ever needed help with. I canr tell you how many times I've gone there and said help and knew exactly what I was doing when I left a real lifesaver when you need some advice on how it fix it. I...
Read moreWe needed something but weren't exactly sure what we were looking for to solve our problem. The first person we asked didn't have an answer for us but immediately found someone who was quickly able to solve our problem and show us several options. It's a very well stocked store with everything you could possibly need. Everyone we encountered there was friendly and all had a sense of humor - always a...
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