Pret A Manger — Restaurant in Delaware

Stopped at the Delaware rest stop on my way to Washington, DC and grabbed a ham and cheese baguette, almond croissant, and a dark roast coffee. I was genuinely surprised at how fresh and delicious everything was, so much so that I made a point to stop again on the way back!

The baguette was perfect, crispy on the outside, soft on the inside, with just the right amount of ham, cheese, greens, and a flavorful mustard/mayo dressing. The almond croissant was warm, buttery, and had the perfect amount of almond paste.

The dark roast coffee on my first visit wasn't great, it tasted like it had been sitting out too long. On my return trip, I tried the regular coffee (which I was told is their most popular), and it was much better.

Service was excellent both times, and I’m already looking forward to trying more of their offerings—especially the salads, which...

Horrible experience at this Pret a Manger location (& i typicallyrave about this franchise). The woman who took our order (who said her name was Maria when i asked) was rude and overcharged me for tint expresso coffees. The coffee was freezing cold and when I tried to explain that she mixed up the order she proceeded to remake my expressos and direct me to the back where the milk was , leading to freezing cold coffee. No body at this location wanted to work. From the moment we arrived, the presence of me and my kids seemed to bother them. NEVER AGAIN. especially for $23.00. I am so upset at my experience I will be calling corporate office. Do not work in the service industry if you don't like...

Worst customer service I’ve ever experienced. I was the only one at the counter and 4 employees proceeded to ignore me and avoid eye contact. After about a minute and a half I said “I haven’t ordered yet” to which I got this look that basically said “and….?” like I was inconveniencing them for asking them to do their job. In the whole interaction, no words were even spoken to me, not even to tell me the cost; I only received dirty looks. I don’t usually leave reviews but I was so flabbergasted by this whole interaction that I felt like I needed to write one. If you don’t want to deal with people, get out of the service industry. I wish I went across the street to Starbucks instead, I encourage you to...