Wawa — Restaurant in Delaware

DO NOT !!!! Come to this location if there is a tall African American guy by the name of Flint, Blint, or blant , not really sure what his name really was but I’ve called corporate on the manner I’m about to describe already. But I feel public should know of this boy behavior and I say boy because he’s anything less than a man being so nasty and rude to a minor. Last night around 12:10 I took my sister on a quick store run to Wawa as she was dehydrated and just needed some good refreshing water. We go into the location she picks out vitamin water and I at first got two Wawa brand juices and ordered a smoothie. We go to check out on the self terminals at that time I was paying cash so I realized I couldn’t use the terminal and canceled the transactions. I then realized the price I was going to pay for the juices it was cheaper to just go ahead to get the vitamin water like my sister. However, upon my sister trying to check out at the terminal next to the terminal I was just on she realized that the items weren’t ringing up as the signs marked to say they should. Therefore me and her went to go get my waters as well as check the signs . We then go to check out at the registers with a live individual. At first it was a young woman checking my sister out and then the boy/ manchild came up to finishing ringing my sister. My sister whom is a minor asked him why the items weren’t ringing as signed (he ignored her) then she noticed once I guess he clicked something they rang correctly. I let him slid with ignoring her strike 1 and even the dismissive ways of her asking him to scan her app for her rewards. As she is still checking out he states “Yal left that like that” ( and points and makes faces over toward the self check out we were at) I said “excuse me”( me being in awe in not what he said but how he said it as well as the unexpected behavior and commentary to say any of what he said to my sister or me) he repeated himself in a rude manner. I said “yes” and left it be he left the terminal in which he was ringing still with my sisters card being inserted in the terminal to go cancel out whatever was on the self check out. Again I let him slide in all of that behavior with a child. But, that’s not it I go to check out he says “you good” ( in a smart manner) I say “yes” as I’m steady trying to check out and ignore his behaviors he keeps on going and follows up by saying “ you sure because your looking real crazy right now” I said “excuse me “ he then repeats himself again but in a disrespectful way I then had enough of giving him passes and say “ I gave you a f** pass with talking to my sister who is a minor in the way you did the first time but enough is enough let me check out and the commentary is not d necessary you’re doing too much learn when to shut up. He starts laughing I start walking toward my sister who was walking toward the smoothie area that I had ordered and I’m asking to speak to the manager. Mind you I’m vocal so I’m sure this “manager “ heard me but I guess she was scared because I was in that moment very loud off his behavior. I tell her what happened and he is standing behind me and my sister laughing as he is supposed to be vacuuming. I was going to exit but I was that disgusted I said what is his name was to call corporate. However everyone that were employees acted as if they couldn’t hear in that moment and wouldn’t answer me. He then did and stated his name which I barely could understand him with his bandaid on his beard and mask half way down his face. I repeated what he said because I heard flint he said “yeah flint make sure you get it right “ and starts laughing . The manager was there when he did this but she was less than helpful and just seemed lost in the sauce . I called corporate and had them on speaker when I went back in the store to ask for the store number and asked the manager his name again hence for the confusion on his name in the beginning of the paragraph she acted as if she didn’t really know his name. As I’m exiting the boy heard me on the phone and...

This is my everyday Wawa for the last year since I moved to the area. I typically will stop in 4-5 times a week. Within the last few months I have noticed a considerable difference in the way the employees treat their customers especially during the evening/late night shifts. If you’re not ordering food, the customer service is usually pretty decent and the place is in good shape. Now if your getting food from the back, that’s a whole different story. You should prepare yourself to dealing with some folks that clearly do not like their job. A good majority of food I’ve received has had something wrong with it. These are things that just don’t make any sense, like a chicken parmigiana sandwich with no sauce, or a hoagie with missing toppings, or missing sides. Things that you don’t realize until you’re already home and don’t feel like going back. Forget requesting a special order for food. Folks making the food are very unwelcoming and you’re made to feel as a if it’s a bother to be ordering food. To be honest at this point I’d rather go out of my way to hit up another place for something to eat. I shouldn’t be made to feel inferior because I want a little extra sauce on my meatball sandwich. Work on you staff Wawa. Also, if you’re going to say your employees are wearing masks, you should let them know they are to cover your nose and mouth not just your...

This review is for ALL WAWA's hoagies, not just this WAWA store. I purchased 3 different 10" subs at 3 different WAWA stores 25 miles apart. ALL the subs were equally poor quality! What happened to WAWA's food quality? WAWA used to be the "go to" place, it's morphed into the "run from" place! I strongly suggest WAWA's upper management do some road trips. Go to several different stores, buy a 10" sub and eat it in your car. Get the roll ONLY toasted w/ LTO & Extra Mayo. How'd that work out for ya? Did you bring a spare shirt? No spare shirt, guess you won't be going back to the office huh, just do it, you'll find out why! The last WAWA sub I purchased had to be cut into pieces with a sharp serrated steak knife so I could eat chunks of my sub! To EAT A HAM HOAGIE on a toasted roll, WOW! What kind of sub/s are you selling WAWA? You are making food fit for a king! Here King, here King, sit King, good boy King. Let us know how those road trips worked out Mr. Manager )-: This is all my opinion, but based on the short line/s at lunch time, others may agree! Still my question is,...