For clarification, I placed an order today for two boba teas through there online ordering system. The when ordering the teas the system has 3 fields, one for the size, one for tapioca boba, and one that allows you to select sweetness. Only the field for the tapioca boba selection was required.
I assumed since the size field was not required then it would be at the default size as that is how online ordering works with other businesses.
I drove over to pick up the order and they said I owed $2.00. I ordered and paid online for the beverages. There was no mention of additional fees or they only offered a size large.
Their response "that's why we don't like people to order online, the price is not right".
Normally, I would just pay the additional and move on, but I drove out of my way to go there and I had absolutely no money on me. I think the entire situation was very poorly handled.
Now that I went back to the online ordering system, it now shows the size field as required. I assume it is because of this mishap.
I did not "ignore" the cashiers explaination nor did I refuse to pay. As I explained I had no money on me. The fact that there is an incorrect way to order online is a...
Read moreI’ve been to Delray Goodies before always had a good experience, but this time it was a little different. My wife and I ordered 2 brown sugar milk teas. When receiving our order I noticed a difference between the two Teas. 1 was a Brown sugar milk tea and the other was a regular bubble tea. I was still in the store so they changed it for me. The nice lady asked me what milk I wanted “regular milk, coconut, almond etc.. I told her I’ll Have it the same way you made my wife’s brown sugar milk tea. She made the drink and I got charged $1.37 extra for the Boba which wasn’t a problem. But on the receipt when I got charged previously before the wrong order I only got charged a dollar, but that’s not a big deal a few cents isn’t going to break or make me. I left the store while I’m driving home I take a sip and it taste like milk. Plain Milk nothing else, but with Boba on the bottom. I wanted to go back but I had a 40 minute drive home. I’m giving this 3 stars for getting 1 of the 2 orders correct, I will change to 5 stars if i get a free drink on my next visit. That’s for the drink I ended up throwing away. Everyone was very friendly...
Read moreI’ve been on a milk tea kick for awhile. I searched for local boba tea and a few spots downtown came up. I went with Delray Goodies and I have been obsessed since! I arrived around 11:30am on a Friday. The shop is in an older row of original downtown shops. I was raised in Delray and it made me so happy walking down this little side street. It felt like when I was a kid. Leo and his father were enjoying a full family meal together before their day of work. He hopped up to help me. I ordered a jasmine milk tea with pudding. He asked me what level of sweetness I preferred. I like a less sweet tea with pudding instead of boba. As I looked around the shop it was apparent that they make many of their components from scratch. Needless to say the tea was great. I was meeting with a friend a few days later at Ramen Lab. I wanted a tea but their selection paled in comparison to Delray Goodies. SO, I walked right over and got a tea at Delray Goodies before lunch. It was that good! Now that Think about it, I’m on my way over for tea, now. Much luck to you guys in...
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