Starbucks — Restaurant in Denton

I ordered a plain pikes coffee and thought I heard my name, but when I asked, they said no it is still being made (not hard just poor it and hand it to me). After about 15 minutes they finally look at me and say what did you order? "Oh... here it is..." way off to the side behind everything, getting cold while you are making me late to work. If a person sets an order down and yells a name, they should look up and see if someone is responding so they can know where to look for it. I went through all the orders I saw. No one is helpful in getting the order to you. I didn't order from the app, I ordered inside. You should separate the app orders and inside orders at the very least so people sitting there can see when it is ready and not have to sift through all the app orders to find your needle in a haystack (trying not to put your hands on other people's orders). Also, a little training on how to install a lid on a coffee cup where the spout is on the opposite side from the seam in the cup. I don't like coffee stains on my work clothes! I would like to have my tip...

I’ve been a loyal Starbucks customer for years—not because their coffee is necessarily better than McDonald’s or Wendy’s, but because of the atmosphere. I travel often, and Starbucks has always felt like a reliable place to work, meet people, and enjoy a consistent environment. I’ve spent thousands over the years, sometimes buying drinks I didn’t need simply because I wanted to support the brand.

Today, in 100° heat, I stopped in and asked for a cup of water instead of my usual coffee or energy drink. To my surprise, I was told that under a new policy, I couldn’t get water without making a purchase.

I understand that some people take advantage of Starbucks’ space without buying anything, but this felt different. In the past, I’ve been given water without question, and that small gesture reinforced my loyalty. Being refused today broke a bit of that trust. I will admit this is a bit of an over reaction on my part, but I’m now sitting across the parking lot at Wendy’s—about to drink their water—and wondering: is the Starbucks experience really that...

Cup holders?????!!!!! Every time I have been to this Starbucks and have asked for a cup holder they always seem to be out! Once, twice, maybe even three times i can except but this is beyond that.... The thing that really makes me mad this time is that I tried to surprise my girls with sandwiches and drinks all at the same time. Only to have one of the drinks to slip out of hand when they grabbed them.... the look in there eyes of shock, fear, shame, sadness (what ever you want to call it) is what hurts me the most!!!! In the end it's my fault and I don't anyone else, but only I had a simple cup holder then just maybe nothing bad would have happened! This maybe my fault but I hate you Starbucks...