Burger King — Restaurant in Denver

Went here today and ordered the BBQ Brisket whopper. It looked like it had no brisket on it. Told the employees, they pulled back the cheese with a spoon and showed a tiny bit of meat. I told them I wanted a refund, they said I ordered in the app so I couldn't get a refund from them. They ended up remaking it and it was exactly the same as before.

Made a complaint in the app. Was offered a $5 coupon, almost half the cost of the item. I said I wanted a refund, they flat out said no.

This isn't even the first time I have had problems here. In the past they ran out of an item but it wasn't marked in the app so I just didn't get it. They would only sub something of less value, so I said no. I complained in the app and they only gave me a coupon that couldn't be used with any other offers. I couldn't get my money back. I'm done with this Burger King, and all Burger Kings, really. Can't trust my money here. I guess I'll save some cash in the end given the crazy prices these days....

If I could give this building I can't even call it a restaurant it's a place where you are supposed to pick up your favorite charboiled burgers and fries e.t.c But this has to be the WORST Burger King in the west metro area. The customer service is absolutely horrible you are not acknowledge for sometime after standing at the counter to put in an order, and your order is missing most of the food that you pay good money for the staff just seems to be bodies there not really caring about their jobs but the most disappointing thing is when you leave there to get into your vehicle and open your bag and find that most of your order is not there.

I bought a hamburger for my dog and she turned her nose up to it so if the food is not good enough fir a dog I dam sure am not going to attempt to eat it.

Good luck getting your order and trying to enjoy it I will never go to this Burger King...

Average service and average food set this location apart from the top and bottom of the barrel by an appreciable margin (roughly a star in either direction, to quantify it in online review terminology). The staff is fairly friendly, the location relatively clean, the parking lot somewhat cramped and the soda machine is a self-serve smorgasbord of beverage options. They have a near-open-concept dining room, save for a curved wall inexplicably shoved in the middle to break up sight lines or maybe support the load of the structure. The place manages to always seem rather empty, even during busy times, so at least it doesn't seem crowded. Ten chicken nuggets for a dollar and forty-nine cents is a deal good enough to visit even poor-service locations, so this average one more than...