This is the worst pho I have ever had, which says a lot considering I tried to make it myself in quarantine! I love pho and order it often. The place I usually go is temporarily closed so I tried this one. We ordered a rare beef pho, tofu pho, spring rolls, and coffee.
Some negative things I can chalk up to different preferences. The pho was served with no cilantro and just a few small pieces of white onion. Additionally, they'd mixed the siracha and hoisin sauce together! Not a fan, but fair game. Unfortunately, the rest of the issues are much more severe.
The only edible thing was coffee. The beef and shrimp both tasted like they had gone bad. The beef broth was unstrained (or atleast strained poorly). The tofu tasted freezer burned and was so dry it squeaked against my teeth like a cheese curd (but in a bad way). The peanut sauce served with the spring rolls was watery. The food simply seemed like it had gone bad.
I called to seek a solution and the worker said "everything is made every day following a recipe" insinuating that it couldn't have been old or bad. Well, news flash, ingredients DO go bad, and that is what happened here. They refused to offer any kind of solution saying I "took it home already," which is generally how take out operates and does not preclude legitimate businesses from providing customer service when things go wrong. They would not give me a refund, replacement, or even discount to encourage me to try it again. I would not eat this food if...
Read moreIf I could rate this restaurant 0 stars I definitely would. This was the worst pho experience of my life. The water did not taste appealing so my daughter and I ordered a coke and some tea. We also ordered some cheese wontons which were also very unappetizing, the sauce did not look familiar and almost tasted like straight oil. The cherry that tops the cake is that our bahn mi were the worst ones we’ve had yet. There was a sauce mixture of mayo and chunks of butter that was very repulsive. We’ve never had a bahn mi with that addition so it was very unsettling. We sent our sandwiches back to be made without the sauce, and received them back with little to no meat. We asked for jalapeños on the side to put on top of our sandwiches and they served us green bell peppers instead. We went out of our way to go there and left completely disappointed, unsatisfied, and with a completely loss of appetite. I’m writing this review 3 hours later and I’m still repulsed at what we were served. They still wanted us to pay the ticket for one sandwich which was upsetting because we had very bad experience and communicated that with our waiter...
Read moreMentioned this restaurant to my husband and we were willing to give it a try so we came here after school with our littles (2 and 6). We have been trying to find a new Viet restaurant and we were not disappointed. First, the food came out FAST and with littles this is very important. Second, we ordered ALL our favorites and everything was so delicious. Crab Cheese Wontons (you could taste the real crab and cheese), Chicken wings ( a little sweet for my taste but the fam liked them), Pork Banh Mi ( so so good), Combination Noodle bowl ( best fish sauce I have had in a while), and Four Seasons Boba (yes it was made with Durian and yes it was delightful). I wish I could describe the sweet char of the meat that was in the Banh Mi and Combination Bowl. Aside from the wonderful service and fair prices, the meat alone would bring me back. It is really refreshing to have such a good Viet place in the neighborhood without going to Federal or Aurora. We have decided that this is our new go to and that we will do our best to help this one stay in the neighborhood. Please try it for yourself it is...
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